ABOUT AMPOL

Powering better journeys, today and tomorrow.
Our company has always been about more than fuel. Fuel may be the foundation of our business, but our motivation and purpose comes from the people, businesses, industries and communities we engage with. From our origins until today, we’ve always been inspired by the role we can play in people’s lives – to keep them moving, to make journeys happen. Here at Ampol, we are proud of our heritage as Australia’s only owned fuel brand.
For over 100 years we have supported Australians to travel far and wide, and we’ll be here for 100 more powering better journeys for today and tomorrow.

The Operations & Partnering team work alongside the business units in identifying, prioritising and delivering Technology, Digital and Data initiatives that align with our business strategy, deliver value to Ampol/Z and track the contribution each initiative makes, while ensuring smooth operations by providing reliable support, resolving issues quickly and improve service quality to minimise disruptions.
The Lead – Major Incident and Problem Management is accountable for overseeing the Major Incident and Problem management practices within the Ampol Group. This role ensures that internal teams and service partners adhere to said practices, manages and coordinates response to major incidents to ensure swift resolution and minimal business impact; and conducts Post Incident Reviews (PIRs) to identify and address gaps , Additionally, the lead is responsible for proactively driving the resolution of underlying problems, and providing regular performance reports and insights to drive continual service improvement.