Lead - Managed Infra Services at Malomatia

Doha, , Qatar -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Infrastructure Services, Operational Stability, Performance Management, Data Centers, Servers, Storage, Virtualization, Network Platforms, Service Availability, Escalation Management, Compliance, ITIL, Troubleshooting, Performance Optimization, Data Center Operations, Change Management

Industry

IT Services and IT Consulting

Description

Role Summary The Service Line Manager – Managed Infrastructure Services is accountable for the operational stability, performance, and continuous improvement of on-premise infrastructure services, including data centers, servers, storage, virtualization, and network platforms. The role focuses on executing operational plans, ensuring service availability, managing escalations, and driving compliance with organizational, contractual, and regulatory requirements. The role works closely with internal delivery leaders, security services, vendors, and functional teams to resolve complex operational challenges and ensure infrastructure reliability that directly supports business outcomes. About Malomatia malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals. Our mission Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions. Our vision To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem. Driving change that makes a real impact Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future. Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients. Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation. Join us in shaping the future of technology in Qatar

Responsibilities

The Service Line Manager is accountable for the operational stability, performance, and continuous improvement of on-premise infrastructure services, including data centers, servers, storage, virtualization, and network platforms. This role involves executing operational plans, ensuring service availability, managing escalations, and driving compliance with all relevant requirements.