We are hiring a Lead Medical Administrator for our Galway clinic.
With locations across the country ProActive is a growing provider of wellness centric services. ProActive uses a multi-disciplinary team approach to ensure that our clients, patients and staff have the best experience possible. We pride ourselves on a collaborative and compassionate approach to healthcare, supported by a strong administrative team.

POSITION SUMMARY:

We are seeking an experienced Lead Medical Administrator to join our team. This position involves both front desk responsibilities while overseeing the daily operations and performance of the clinic’s medical admin team. You’ll be the go-to person for administrative questions and concerns, while also serving as a first point of contact for our patients and physicians.

SKILLS:

• Leading a team
• Multi-tasking
• Telephone Skills

JOB DUTIES:

• Supervise, and support a team of medical administrators
• Train new medical administrators, monitor progress of medical administrators and report to clinic management
• Answer the phones, greet patients, answer general inquiries, manage bookings and physicians templates
• Keep patient appointments on schedule and maintaining general flow of the clinic
• Maintain patient files by obtaining, recording, and updating any necessary information
• Stocking and maintaining physician exam rooms
• Filing, collecting, and expediting third-party claims
• Protect patients rights by maintaining confidentiality of personal and financial information
• Maintain operations by following policies and procedures and reporting needed changes to Medical Services Manager