Lead Medical Assistant (Scottsdale and Phoenix) at IRONWOOD PHYSICIANS,P.C.

Scottsdale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical assisting, Oncology care, Team leadership, Staff training, Quality assurance, Patient care, Scheduling, Inventory management, Communication, Organizational skills, Customer service, EMR proficiency, Standard of care audits, Mentorship

Industry

Hospitals and Health Care

Description

Are you passionate about patient care and ready to make a difference in the lives of those battling cancer? Ironwood Cancer & Research Centers is looking for a dedicated, compassionate, and detail-oriented Lead Medical Assistant to join our oncology team! Ironwood Cancer & Research Centers: * Beautiful state-of-the-art integrated Cancer and Women's Centers * Location: Scottsdale location (101 & Shea) and Phoenix, Arizona (Tatum & Shea) * Full-Time | Day Shift | Competitive Pay + Benefits What You’ll Do: * Provide hands-on support across all Medical Assistant functions, including clinic coverage * Coordinate daily MA schedules and ensure balanced workload distribution * Monitor team performance and assist the Office Manager with training, onboarding, and workflow consistency * Lead quality assurance efforts, including competency checks and Standard of Care audits * Serve as the first point of contact for MA-related concerns from patients and staff * Oversee MA inboxes, voicemails, portal messages, and prescription lines to ensure timely follow-up * Support inventory management and office supply coordination * Promote a positive, team-oriented culture through mentorship and accountability What We’re Looking For: * Certified Medical Assistant (CMA, RMA, or equivalent)- **Only candidates who currently hold a valid Medical Assistant certification or the ability to obtain w/in 90 days will be considered*** * 3+ years of MA experience in a fast-paced setting * Medical oncology experience preferred * Strong communication, organizational and customer service skills * Compassionate, team-oriented, and adaptable personality * EMR experience and computer proficiency a plus * Positive, professional attitude with a team-first mindset and a passion for oncology care Why Join Us? * We are the largest patient-focused cancer provider in the valley! * Work alongside renowned medical oncologists and a supportive clinical team * Make a meaningful impact in the lives of patients facing cancer and other conditions * Enjoy a collaborative, respectful, and growth-focused work environment * Access to full health benefits and retirement plans * Must be willing to travel to other Ironwood locations * Equal Opportunity Employer Ready to make a difference? * Apply today and become a vital part of a team that’s changing lives—one patient at a time. * Learn more at www.ironwoodcrc.com [http://www.ironwoodcrc.com/]

Responsibilities

The Lead Medical Assistant will coordinate daily schedules, oversee team performance, and ensure workflow consistency across clinic operations. They will also serve as the primary point of contact for staff and patient concerns while supporting quality assurance and inventory management.