REQUIRED QUALIFICATIONS:

• Bachelor’s degree in related area and / or equivalent experience / training.
• 1-3 years of practical experience with the design, deployment and troubleshooting of wireless networks, including complex inter-domain authentication processes.
• 1-3 years of experience with Edge Network Operations and Security.

PREFERRED QUALIFICATIONS:

• Demonstrated thorough knowledge of professional communications and network concepts necessary to resolve issues using established parameters, creativity and independent judgment, escalating as necessary.
• Thorough understanding of various network hardware platforms, network related protocols and software including understanding of OSI layer 3 protocols at a basic level and layer 2 protocols at a complex level and related technical standards critical to the operation of interconnected networks.
• Ability to gather, organize and analyze data in the completion of a variety of functional assignments.
• Able to learn effectively and meet deadlines.
• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Self-motivated and works independently and as part of a team.
• Demonstrated diverse problem solving skills.
• Ability to utilize and communicate via online collaboration tools such as Google Email, Google Calendar, Google docs/sheets.

Under the direction of the Associate Director ITS Network Services, the Lead Network Engineer - ResNet is responsible for the technical operations of all wired and wireless network services for the ResNet program for residential locations. Has primary responsibility for all network monitoring, integrity and recovery capabilities to ensure 24x7 operation and administration of network services provided to end users and staff. Has primary responsibility for the supervision of the student ResNet network consultant staff as well as responding to tickets submitted by residents and staff. The ITS Network Services team is responsible for the planning, development, implementation, and overall administration of network and internet connectivity to campus buildings, the North Hall Data Center, and wireless service supporting all campus academic, administrative, and residential operations. The ITS Network Services team provides secure network access using a common architecture, equipment, and process. As the key technical resource for the organization, the Lead Network Engineer will exercise a high degree of independence and autonomy in overseeing implementation of complex technical projects. Due to the necessity of a high-availability Information Technology communications infrastructure, this position is on call and is required to carry a cell phone. Duties include the deployment, implementation, evaluation and administration of wired and wireless network systems, including routers, switches, wireless controllers, authentication and accounting systems as well as the supervision of student workers supporting the ResNet services. Additional duties include support and communications to the residential users of the ResNet service.