Lead of CoE Operational Resilience and Continuity Risk & CoE TIPM at Ing Firm

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Risk Management, Operational Resilience, Business Continuity Management, Third-Party Management, Intragroup Party Management, Policy Development, Oversight, Risk Identification, Risk Reporting, Stakeholder Management, Team Management, Change Leadership, Analytical Skills, Problem-Solving, Delivery

Industry

Banking

Description

Team Description The team is part of the Non-Financial Risk (NFR) domain within the CRO function. Professionals in this team focus on identifying, managing, measuring, and mitigating risks related to Third- and Intragroup Party Management (TIPM) and Operational Resilience & Business Continuity Management (OpRes/BCM). The team’s purpose is to set policies, perform oversight, and support the NFR domain in managing these specialized risk areas, ensuring ING’s operational resilience and compliance with regulatory standards. Specific Function This role leads two specialized Centers of Expertise (CoEs) within Operational Risk Management (ORM): CoE TIPM and CoE OpRes/BCM. The teams support the broader NFR domain by: Setting and maintaining policies and procedures for TIPM and OpRes/BCM. Monitoring and overseeing business lines and entities. Identifying and reporting risks. Providing input for quarterly NFRD messages. Initiating and supporting deep-dives and reviews. The function serves as a key link between the NFR domain and 1LoD control standard owners, challenging the design and implementation of control standards, metrics, and thresholds. The teams are based in Amsterdam and Bucharest, with a global scope. Job Description As Lead of CoE OpRes/BCM & CoE TIPM, you will oversee expert teams in Third- and Intragroup Party Management and Operational Resilience & Business Continuity Management, you guide their work on key risk areas, ensuring robust policies, procedures, and templates are developed and maintained. You represent the Non-Financial Risk domain in governance forums and senior stakeholder meetings, advocating for effective risk management. Your responsibilities include ensuring operational risks are identified, registered, and reported, supporting thematic reviews, and embedding risk policies throughout the organization. You also manage and develop your teams, fostering high performance and engagement. This role is essential for ING’s ability to address non-financial risks and maintain operational resilience in a rapidly evolving risk environment. Specific Tasks and Responsibilities Lead, develop, and manage two CoEs (TIPM and OpRes/BCM) across Amsterdam and Bucharest. Develop and maintain TIPM and OpRes/BCM-related policies, procedures, and templates. Represent NFR in governance forums and senior stakeholder discussions. Oversee identification, registration, and reporting of all material risks related to TIPM and OpRes/BCM across business lines and entities. Initiate and support deep-dives and reviews on operational risks. Ensure effective rollout and embeddedness of policies, including training and gap analysis. Manage team performance, engagement, and development. Liaise with internal stakeholders (e.g., Group ODCR heads, local ORM heads, Procurement, ING Hubs) and external parties (e.g., ECB, DNB, ORX). Participate in relevant management teams and expert committees. Specific Knowledge and Experience Master’s degree in Economics, Econometrics, Engineering, or related field. Minimum of 10 years of leadership experience in non-financial risk management or related field, preferably in banking Strong understanding of operational and non-financial risk management in banking. Solid knowledge of relevant regulations (e.g., DORA, Outsourcing). Experience managing cross-country teams. Strong analytical, problem-solving, and delivery skills. Excellent communication and stakeholder management abilities. Cultural sensitivity and ability to work across geographies. Required Soft Skills Change leadership and adaptability: Demonstrates the ability to lead through change and uncertainty, quickly adjusting to shifts in the external risk environment—whether driven by regulatory developments, societal trends, or emerging risk types. Able to guide teams through transformation and maintain focus in a continuously evolving landscape. Risk-based decision-making and focus: Applies a risk-based mindset to prioritize what truly matters, makes courageous decisions in complex situations, and maintains focus on areas with the greatest impact for the organization. Hands-on approach: Willingness to actively engage in operational details and lead by example, ensuring practical solutions are implemented effectively. Positive mindset and can-do mentality: Demonstrates optimism and resilience, inspiring the team to overcome challenges and pursue continuous improvement. Cooperative yet able to be strict: Balances collaboration with the ability to enforce standards and make tough decisions when necessary. Consistency: Maintains a reliable and steady approach in decision-making, communication, and execution of responsibilities. Strong collaboration skills: Excels at building relationships across teams, departments, and geographies to achieve shared goals. Constructive influence: Encourages open dialogue, provides clear direction, and fosters a culture of accountability and trust. Reporting Line and Classification Lead of CoE Operational Resilience and Continuity Risk & CoE TIPM reports hierarchically to Global Head of Global Head of Operational Risk Management located in Amsterdam This position is classified as: GJA Head of NFR I | JG 21 – Job Title: Lead of CoE Operational Resilience and Continuity Risk & CoE TIPM | Job Family Group: Non-Financial Risk | Job Family: Non-Financial Risk We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

Responsibilities

This role involves leading two specialized Centers of Expertise (CoEs) focusing on Third- and Intragroup Party Management (TIPM) and Operational Resilience & Business Continuity Management (OpRes/BCM), ensuring robust policies and procedures are developed and maintained. The lead will represent Non-Financial Risk in governance forums, oversee material risk identification and reporting, and manage team performance across Amsterdam and Bucharest.