Lead, Oncology Field Excellence and Operations at GSK

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Field Medical Operations, Process Refinement, CRM Systems, Data Analytics, Dashboard Development, KPI Tracking, Digital Fluency, Training Delivery, People Leadership, Budget Management, Strategic Planning, Compliance, Matrix Partnership, Oncology

Industry

Pharmaceutical Manufacturing

Description

Nazwa biura: Durham Blackwell Street, Philadelphia Walnut Street Posted Date: Mar 22 2026 Lead, Oncology Field Excellence and Operations Location: Durham, NC or Philadelphia PA At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together. The Lead, Field Excellence and Operations is responsible for driving operational excellence within Oncology Field Medical teams. The Lead will oversee field medical operations, ensure alignment with organizational goals, refine systems and processes, and provide coaching and team development for direct reports. Additionally, the role supports compliance, resource optimization, innovative initiatives, and budget management. Key Responsibilities: Ensure alignment and compliance of field medical operations with organizational strategies and external scientific exchange policies. Develop and maintain operational frameworks while continuously evaluating and refining best‑in‑class processes and implementing innovative solutions to enhance field medical efficiency and effectiveness. Implement innovative processes and share best practices to optimize field execution across brands and pipeline assets. Oversee CRM and analytics data flows: manage operational input/output between CRM systems (e.g., Veeva CRM) and analytical tools to ensure reliable, timely capture and availability of customer interaction data for monitoring and analysis. Lead oncology field operations and framework design: set requirements and standards for field-level data capture, drive development of dashboards, and create measurement frameworks to define goals, metrics, and program impact specific to oncology. Own reporting, KPI tracking, and enablement: define reporting frameworks and KPIs for field initiatives, track progress against objectives, deliver regular leadership summaries and insights, and provide action-oriented dashboards that enable targeted field coaching. Drive training to foster digital fluency and proficiency with tools like GenAI, PowerBI, and field systems. Partner with field leaders to identify training needs and deliver innovative solutions to enhance skills and competencies to support MSL excellence. Provide people leadership, coaching, and development to direct reports. Act as a matrix partner across Medical Affairs, Clinical Operations, and Commercial to support operational excellence and ensure cross-functional strategies and initiatives are coordinated with clear implementation and accountabilities. Lead annual budget and strategic planning processes for field medical teams. Ensure adherence to established policies and Standard Operating Procedures (SOPs). Basic Qualifications: Advanced scientific/clinical degree (MS, RN, PharmD, PhD, or equivalent). 5+ years pharmaceutical industry experience, including in field medical operations or medical affairs. Three or more years of experience in project management and strategic operations. Three or more years in a leadership role, including people management or matrix leadership. Preferred Qualifications: 8+ years of industry experience in oncology or field medical roles. Familiarity with systems and tools such as Veeva CRM, GenAI, and PowerBI. Strong analytical, collaborative, and problem-solving skills in a matrix environment. Travel Expectations: Ability to travel 15-20% #Li-GSK Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Responsibilities

This role is responsible for driving operational excellence within Oncology Field Medical teams by overseeing field medical operations, refining systems and processes, and ensuring alignment with organizational goals. Key duties include managing CRM/analytics data flows, owning reporting/KPI tracking, leading training for digital tools, and providing people leadership to direct reports.