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Lead OpenShift Engineer L2 Support at Thakral One

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

OpenShift, Kubernetes, Docker, CI/CD, Linux Administration, Bash, Python, Configuration Management, Monitoring, Infrastructure-as-Code, Networking, Platform Engineering, DevOps, Vulnerability Remediation, L2 Support, Automation

Industry

IT Services and IT Consulting

Description

As the Lead OpenShift Engineer L2 Support, you will oversee day‑to‑day operations of OpenShift clusters, providing technical leadership for L2 support and collaborating with development teams to ensure efficient delivery. You will guide the resolution of escalated issues, maintain CI/CD pipelines, and promote best practices across the support team. What You'll Do and How You'll Succeed Manage and automate OpenShift clusters to support application deployment and scalability. Integrate applications and maintain CI/CD pipelines, collaborating with developers and DevOps teams. Monitor platform performance, troubleshoot escalated issues from L1 teams, and ensure high availability. Optimise cluster resources, perform upgrades and patching, and maintain configuration documentation. Implement security controls and conduct vulnerability remediation. Mentor L2 support engineers, coordinate with L3 for complex issues, and contribute to process improvement and automation. We'd Love to Hear From You If... Experience You have 4–6 years in platform engineering or DevOps. You have substantial OpenShift administration experience. Technical Expertise You are proficient in Kubernetes/OpenShift, Docker, CI/CD tools, Linux administration, and scripting (Bash, Python). You have experience with configuration management and monitoring. You have exposure to infrastructure‑as‑code and networking concepts. Ways of Working You provide clear guidance to support teams. You collaborate effectively with cross‑functional teams. You continuously enhance operational efficiency. You document thoroughly and communicate clearly under pressure. Assignment Details Contract Duration: 1 year (1 Jul 2026 – 30 Jun 2027) Shift: 16×5 business hours (10:00 AM – 1:00 AM PHT) with 24×7 on‑call coverage during weekends

Responsibilities

Oversee day-to-day operations of OpenShift clusters and provide technical leadership for L2 support. Manage CI/CD pipelines, monitor platform performance, and mentor support engineers to ensure high availability.