Lead Operations Analyst at PRS for Music
London SE1 2HB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

27 Nov, 25

Salary

0.0

Posted On

27 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Overview:
Music wouldn’t exist without the work of songwriters, composers and publishers. We’re here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.

Responsibilities

THE ROLE

Working collaboratively across CIO and all departments within PRS, the role will facilitate the successful delivery of a range of IT services and products for business stakeholders across PRS, for transformational and business as usual activity. The role will be a primary interface between CIO and the business, with the main responsibilities being;

  • Management of business enhancements and providing support to Transformation Programmes & Projects
  • To work with the IT Operations & Planning Manager for day-to-day resource management and reporting, communicating and coordinating across CIO and Transformation

Responsibilities:

As our Business Relations and Resource Manager, your day to day duties will be:

  • Working closely with the CIO Tech Leads and Business Systems Analysts to manage business enhancement requests: prioritization, backlog maintenance, benefits tracking and budget management
  • Acts as a liaison between IT and internal business stakeholders, managing enhancement demand across PRS IT Applications
  • Working closely with the Business Relationship Manager, CIO Portfolio Managers & Transformation Project Managers to support the IT Renewal portfolio
  • Deputise for the Business Relationship Manager in their absence with PRS business stakeholders
  • Working closely with Project Managers and CIO Tech Leads to manage the resource allocation process, facilitate collaboration for resolving resource conflicts and coordinate prioritisation requests.
  • Support Project Managers and CIO Tech Leads in building their project and BAU plans in JIRA.
  • Carry out JIRA Administrative activities for setting up accounts, projects and resources.
  • Supporting reporting from JIRA and Power BI.

About you:

At PRS for Music, we want you to bring the best version of yourself to work. We believe that celebrating individuality promotes a culture of acceptance and openness. Along with being whoever you want to be, in an ideal world you will also have:

  • Experience of managing internal relationships
  • Proficient in MS Office Tools, notably Excel.
  • Jira and Power BI experience is desirable, but not essential
  • Excellent verbal and written communication skills
  • Process orientated. Ability to learn new solutions and processes
  • Experience of working to specified project scope and timescales
  • Ability to work autonomously
  • Organised and time aware, with an ability to prioritise tasks independently of management
  • Project management/co-ordination skills

Our interview process for this role is simple:

  • First stage interview will take place virtually on MS Teams.
  • Second stage interview will take place in person at our London Bridge Hub
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