JOIN US IN SHAPING CANADA’S SUSTAINABLE ENERGY FUTURE

The Pembina Institute is seeking a lead for our Operations team based out of either of our Alberta offices (Calgary or Edmonton). Come join our team ensure the smooth, consistent, and people-centred functioning of our internal operations, supporting staff across the organization to do their best work.

WHO WE ARE

At the Pembina Institute, it’s all hands on deck and it has been for the last 40 years.
Our 50+ person team, distributed across the country, are passionate and dedicated, but we don’t sweat the small stuff. We’re too busy tackling one of the most important issues of our time: Canada’s clean energy transition.
In that transition, we don’t leave anyone behind and believe each member of our team plays a critical role in achieving our goals. We ensure equity but promote individuality. We lead with curiosity — challenging our own ideas and limiting beliefs, being open to diversity of thought and opinion. We use evidence-based thinking to inform our recommendations to decision-makers and understand that to make long-lasting changes, we need to take a practical approach when collaborating with others.
Our commitment to responsible development, and our “tough, but fair” approach, using research, consulting and convening, gives us credibility with decision-makers whose actions today are setting the direction for the planet. Are you ready to join us?

• Lead and coordinate operational tasks related to employee changes — including onboarding, offboarding, and job transitions — in collaboration with human resources and relevant teams.
• Deliver operational onboarding training and conduct touchpoints to ensure new employees are equipped with essential tools and knowledge.
• Maintain accurate and up-to-date employee and operational data across Microsoft 365 and other internal systems.
• Serve as the first point of contact for internal and external inquiries directed to the Operations team’s general inboxes, providing timely and professional support.
• Monitor and support consistent operational standards across all offices, conducting reviews and addressing equity considerations as directed.
• Manage procurement and inventory of office supplies to meet day-to-day operational needs.
• Oversee the organization-wide phone system, including user setup, reception duties, voicemail management, inquiry redirection, and holiday scheduling.
• Provide support with document management systems and contribute to broader operational and administrative tasks, including coverage during team absences.