Lead Passenger Assistant at ABM US

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

18.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Customer Service, Productivity Monitoring, Compliance, Safety Standards, Quality Assurance, Regulatory Compliance, Wheelchair Assistance

Industry

Facilities Services

Description

The Lead Airline Passenger Assistant is responsible for leading a team of other Wheelchair Agents as well as assisting passengers requiring wheelchair assistance. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Pay Rate: $18.00/hour Schedule: 6:00am-2:30pm Wed-Sun Location: 3400 E Sky Harbor Blvd, Phoenix, AZ 85034 Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members [https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benhttps://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Frontline_v2_English_9.5.24.pdfefits_Frontline_v2_English_9.5.24.pdf] | (Programa de Beneficios de ABM) ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at www.abm.com/careers [https://www.abm.com/careers]. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now. For more information, visit www.abm.com [https://www.abm.com/]

Responsibilities

The Lead Airline Passenger Assistant is responsible for leading a team of Wheelchair Agents and directly assisting passengers who require wheelchair assistance. This role also involves ensuring that team productivity levels and customer service requirements are consistently met.