Lead Patient Access Scheduling Representative (Outpatient), Full-time, Day at Adventist Health

East Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

28.74

Posted On

17 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient scheduling, Staff coordination, Policy interpretation, Data confidentiality, Patient demographics verification, Resource management, Decision making, Communication

Industry

Hospitals and Health Care

Description

Located in Kailua, Adventist Health Castle has been one of the area's leading healthcare providers since 1963. We are comprised of a 160-bed hospital, eight medical offices, home care services, urgent cares and a vast scope of services located throughout O'ahu. In 2017, Adventist Health Castle was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. O'ahu is known for its ideal climate, diverse culture and picturesque landscape. The allure of Castle's laid-back lifestyle is complimented by its close-knit and proud community. Job Summary: Coordinates and reviews the work of subordinate employees and assists in the scheduling of outpatient care. Provides guidance to staff within the latitude of established work area and policies. Works on assignments that are considerably difficult requiring judgment in resolving issues or in making recommendations. Works with sensitive and confidential information, often involving the interpretation of policies and procedures to guide use. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred * Five years' relevant experience: Preferred Essential Functions: * Makes decisions regarding daily priorities for a work group such as coordinating work activities, monitoring adherence to schedules and reporting resource issues. Assists with scheduling patient appointments. * Coordinates appointment and schedules with patients. * Verifies patient demographic and financial responsibilities. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Responsibilities

Coordinates and reviews the work of subordinate employees while assisting in the scheduling of outpatient care. Manages daily priorities, monitors adherence to schedules, and verifies patient demographic and financial information.