Lead Product Desinger at RingCentral

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User-Centered Design, User Flows, Wireframes, Prototypes, High-Fidelity Mockups, User-Friendly Interfaces, Figma, Sketch, Adobe XD, Design Principles, Typography, Color Theory, Layout, User Experience Best Practices, Agile Development, SaaS Products, B2B

Industry

Software Development

Description

Say hello to possibilities. It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. This is where you and your skills come in. As a Sr. Product Designer for our RingCX Contact Center product, you will be involved in our design processes and the creation of innovative new features that will take our product to the next level. You will work in a highly collaborative environment with other designers, product managers, and engineers. To succeed in this role you must have experience in: Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and user research findings. Quickly and iteratively create user flows, wireframes, prototypes, and high-fidelity mockups A proven track record of designing user-friendly interfaces for complex systems Ability to work independently on multiple projects, engaging with all levels of the organization with a strong point of view that is open to feedback and ideas from others. You consider yourself a Figma ninja, or are an expert in Sketch or Adobe XD. Thorough knowledge of design principles, typography, color theory, and layout. Strong understanding of user-centered design principles and user experience best practices A passion for design and innovation, and an understanding that culture is the foundation of success in UX. You show proficiency across every stage of the design process, from gathering requirements to delivering visually engaging and delightful experiences. You partner with PM and Engineering on defining scope and delivering minimum lovable experiences to iterate and continually improve the experience, based on feedback from customers/users. Communication: Ability to communicate across all levels of the organization, as needed. You are a storyteller - you define the problem, help the audience empathize with the personas, and present solutions that hit on those problem spaces. Self-driven, passionate, and curious with a love for staying connected with partners. Desired Qualifications: Bachelor’s degree or higher from an accredited university in HCI, Computer Science, Interaction Design, Visual Communication Design, or a related discipline (Master’s degree or equivalent work experience preferred). Minimum of 9+ years of experience in software companies designing complex user experiences Experience working closely with Agile development teams and ensuring code is built to spec Availability to work early mornings/late evenings to accommodate colleagues in various time zones A detailed portfolio of design work that outlines your specific role, decisions, and challenges for at least two large projects Exceptional candidates will have: Experience designing SaaS products for a B2B company Experience in the Contact Center industry Experience working on global and remote teams RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to Work as OneTM from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an EEO/AA employer.

Responsibilities

As a Lead Product Designer, you will be involved in the design processes and the creation of innovative new features for the RingCX Contact Center product. You will work collaboratively with other designers, product managers, and engineers to deliver user-centered designs.