JOB SUMMARY

The Government Digital Service (GDS) is the digital centre of government — we are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

• joining up public sector services
• harnessing the power of AI for the public good
• strengthening and extending our digital and data public infrastructure
• elevating leadership and investing in talent
• funding for outcomes and procuring for growth and innovation
• committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK’s geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.
We’re part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.
The Government Digital Service is where talent translates into impact. From your first day, you’ll be working with some of the world’s most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.
Join us for rewarding work that makes a difference across the UK. You’ll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need
GDS’s Products and Services directorate runs central platforms that make it easier and quicker for public sector organisations to provide simple, secure and accessible online services, helping make digital experiences consistent, increasing successful outcomes and trust in the public sector. These platforms include GOV.UK Notify, GOV.UK Pay, GOV.UK Forms and Emergency Alerts. By providing this common functionality, teams across government don’t have to build customised solutions or go through extensive procurement.
About GOV.UK Forms
GOV.UK Forms is transforming how government creates accessible online forms, making digital services simpler for both the public and civil servants.
Using GOV.UK Forms saves departments time and money on handling every submission. It’s quick, easy to use, accessible, and free for services to use.
47% of central government services are still not digitised. Forms is a tool to help with this, by making it easier to create simple digital services.
Check out our performance page to see our adoption and usage so far.

JOB DESCRIPTION

As a Lead Product Manager, you’ll:

• own and be responsible for GOV.UK Forms, developing and articulating a clear vision and achievable goals, developing and iterating the product strategy and roadmap, and ensuring alignment with wider organisational goals and strategies
• work with other Lead Product Managers and the Head of Product for Digital Service Platforms to design and deliver the programme’s product offering
• lead and support several multidisciplinary product teams, turning that vision into reality, running, supporting and continuously improving GOV.UK Forms to better meet user needs
• lead engagement with senior stakeholders, users and partner organisations, including suppliers, by running demos, blogging, speaking at conferences and facilitating workshops
• maintain knowledge of the changing digital and technology landscape and the opportunities they provide to improve the delivery of public services in the UK
• line manage, coach and mentor other members of the product community, identifying learning and development opportunities for people and teams
• set and maintain standards for operational excellence, including security, availability and accessibility.

In addition to owning and developing GOV.UK Forms, you’ll also collaborate with other GDS product teams to ensure your product, as well as your knowledge of the market and user behaviour, is utilised to enhance other product offerings - for example the GOV.UK App

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

The standard selection process for roles at GDS consists of:

• a simple application screening process - We only ask for a CV and 3 application questions of up to 300 words. Important tip - please ensure that your responses includes how you meet the skills and experience listed in the “person specification” section above
• a 75 minute video interview, starting with your response to a task that you will be given to prepare before the intervie

For this role we’ll be assessing you against the following Civil Service Behaviours:

• leadership
• seeing the bigger picture
• communicating and influencing
• delivering at pac

We will also be assessing your experience and specialist technical skills against the following skills defined in the Digital, Data and Technology Profession Capability Framework for the Lead Product Manager role role:

• Agile and Lean practices
• Applying user-centred insights
• Creating value for money
• Managing product outcomes
• Product leadership
• Stakeholder relationship management
• Strategic ownershi