Hybrid requirements: This role has flexible working patterns.
As a Lead Product Manager, reporting to the Discipline Head, you’ll enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline.
You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes.
You might be the most senior person on the team, so we are looking for people who are self-starters and who can model leadership in a collaborative and inclusive manner, inspiring the team and stakeholders, and using your influence to shape strategies, roadmaps, scopes and budgets.
You will ensure products and services deliver measurable value by exploring user needs-defined by comprehensive research, organisational needs-defined by the requirements placed upon or introduced by the client, and service needs.

SKILLS, KNOWLEDGE AND EXPERTISE

Experience in helping grow product teams through community, hiring and line management.
Excellent understanding and passionate articulation of the value of product and user-centred design.
Experience and evidence of delivering user centred products and services from ideation through to maintenance phases.
Experience of assisting to develop product communities of practice as a leader or leading member of a high-performing practice.
Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects.
Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline.
Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users.
Working within a design consultancy/senior product leadership role in the public sector, health or allied areas.
Strong empathy and relationship building skills.
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Life at
Made Tech
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Culture overview
We are TransparentWe’re building an open and transparent company across the UK, full of people who are passionate about their work, who always strive to be better, who love to help others grow and who care about using digital and technology to create a better, fairer society.We Make a DifferenceWe focus our efforts on building meaningful, open source services that can help improve citizens’ lives. We find this type of work more challenging and more rewarding. Less short-lived, throwaway projects, more mission-critical systems and services.We Continuously ImproveWe see the importance and value in self-improvement. We have regular code dojos, show and tells, reviews and other reflective practices we aim to encourage growth. One of the biggest ways we have committed to developing our skills is Learn Tech Fridays.We LearnLearn Tech consists of a number of tracks, where every Friday afternoon the whole company comes together to focus on learning new or developing existing skills. This is a constantly evolving programme and we are working with our team’s feedback to keep improving it going forward. We support individuals with 12 days’ paid learning each year, plus an individual learning budget.We are here to stayWe are building a lasting organisation in which our people can grow with the business. We try to think hard about how to best approach every aspect of what we do to create the most enjoyable and productive environment.We are InclusiveWe want to foster a diverse, happy and well-supported team. D&I isn’t just something we pay lip service to. The services we help build will be used by people around the country. So it’s important to us that the teams that build them reflect this diversity too. Wherever you are on your career path. Whatever your background and experience. If you’re passionate about using technology to make life better for everyone, we absolutely want to hear from you.CertificationsWe see workplace engagement as a vital part of our continued success in empowering our employees to have a positive impact on the public sector. We are extremely proud to have received certifications from Best Companies for our continued commitment to making Made Tech a great place to work.Technology’s 50 Best Companies to Work For in London for 2021Technology’s 50 Best Companies to Work For in the South West for 2021Outstanding to Work for 2-Star Accreditation for 2021
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Employee benefits
Cycle To Work
Flexible Hours
Flexible Working
Laptop
Learning Allowance
Life Insurance
Pension
Season Ticket Loan
Unlimited Holidays
Office vibe

As the Lead Product Manager, you will work on complex engagements and when necessary at programme level for those that are high risk or sensitive. You will support recruitment, interviewing and onboarding of new team members and line managers up to three Senior Product Managers. You will provide strategic direction within the community of practice and coach & mentor others.
Lead Product Managers are expert practitioners of product management practices, principles and approaches. As an effective leader, you will help drive decisions that deliver successful outcomes. Your main responsibilities will be achieved, by applying the following practices, within engagements:
Apply Agile and Lean practices, innovate, and advocate for best approaches.
Provide expert consultancy to stakeholders and lead on the development of guidance on all UCP services.
Own financial and strategic aspects of product management.
Drive success through the full product life cycle and operational management.
Anticipate & solve problems and build problem-solving capabilities in others.
Lead product and strategic ownership, ensuring user needs are met.