Lead Product Manager at Klaviyo

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

252000.0

Posted On

27 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Management, Technical Proficiency, Leadership, Customer Empathy, Data-Driven Decision Making, Complex Problem Solving, AI Experimentation, Collaboration, Strategic Thinking, Roadmap Development, Market Analysis, Stakeholder Alignment, Team Health, Rapid Experimentation, Systems Thinking, Influencing

Industry

Marketing Services

Description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Product Managers at Klaviyo are builders with sharp product sense, strong technical proficiency, and a relentless focus on outcomes. They own work from vision to execution, driving meaningful value for customers and the business. As a Lead Product Manager, you will drive strategy for a complex product area, lead cross-functional initiatives, and shape the future of our platform at scale. This role is ideal for someone who thrives in complexity, moves quickly, and balances urgency with thoughtful execution, while influencing across the organization and with senior leadership. Please note that this is a hybrid role that requires 3 days in our Boston office. Fully remote candidates will not be considered at this time. How You’ll Make a Difference Drive strategy for a large and complex product area, defining success and prioritizing the most significant opportunities in line with company goals. Adapt strategy as you learn, knowing when to start, scale, or stop investments. Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals while clearing blockers and strengthening team health. Lead with technical proficiency—deeply understanding how things work to guide complex initiatives and improve developer and customer experience Accelerate velocity in zero-to-one product areas by fostering rapid experimentation, reducing ambiguity, and shortening cycle times Build alignment across adjacent teams by identifying dependencies and creating shared strategies. Use customer insights, data, and market analysis to inform product decisions and shape broader organizational strategy. Demonstrate leadership by pulling together people across functions, setting the pace, and inspiring the team—even amidst complexity at scale Elevate product craft and intuition, balancing strategic thinking with a builder’s mindset to transform workflows with AI at the center Value collaboration by building strong, co-located relationships with peers and teams, while supporting remote contributors where appropriate Who You Are 12+ years in tech, including at least 5 years in product management with a proven track record of delivering high-impact products. Strong technical intuition and proficiency, with demonstrated success delivering outcomes on technical or platform projects. Experience aligning multiple stakeholders and navigating trade-offs in high-growth or fast-paced environments. Exceptional leadership skills—able to influence across teams, inspire action, and present effectively to senior executive audiences. Customer empathy and product intuition, informed by diverse experiences and data-driven decision-making. Demonstrated ability to manage complexity at scale, with a systems-thinking approach to solving problems. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. You thrive in complex environments, love solving hard problems, and are eager to mentor others and raise the bar for product leadership. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $168,000—$252,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Responsibilities

Drive strategy for a large and complex product area, defining success and prioritizing significant opportunities. Partner with engineering, design, and analytics to set vision, build a roadmap, and deliver against goals.