SUMMARY

The Wikimedia Foundation is looking for an enterprising lead product manager to help evolve the Wikipedia reading experience for a new generation of readers. This role will be on the newly formed Reader Growth team in our Product and Technology department. The Product and Technology department builds the wiki experiences that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge.
Wikipedia is one of the most popular media properties in the world, visited by over 1 billion people a month across over 300 different languages. The vast majority of these users – more than 99% – are logged-out readers on our mobile or desktop websites. Their curiosity is why we’re here, and why thousands of volunteer editors keep building Wikipedia.
New generations of internet users prefer to learn in new ways. The Reader Growth team will develop novel ways of engaging with Wikipedia content geared towards these new generations, building features that enable readers to browse and discover content more intuitively, contextualize and frame knowledge in novel ways, and engage with visual, audio, and other multimedia formats that align with modern preferences. As the product manager on this cross-functional team, this role will be responsible for leading the team to ideate on new experiences, rigorously testing and iterating, and scaling features to millions of people across hundreds of languages. This is an opportunity to have a tremendous impact with one of the most beloved parts of the internet.

SKILLS AND EXPERIENCE:

• Bachelor’s degree or equivalent work experience in a professional setting
• 8 years of professional experience, including at least 5 years as a product manager working with consumer-facing software development teams, preferably in an agile environment
• Strong understanding of the current knowledge landscape, modern learning preferences, and content discovery trends
• Past success building and iterating high-scale consumer-facing products on both desktop and mobile websites.
• Mastery of applying controlled experiments to make product decisions.
• Past success leading product initiatives that coordinate multiple teams/functions across an organization.
• Strong written and verbal communication skills and the ability to interact effectively with all levels of management, staff, and communities
• Capable of managing a diverse range of responsibilities in a dynamic and results-oriented environment. Must be comfortable with evolving requirements and priorities.

YOU ARE RESPONSIBLE FOR:

• Leading the development of modern and engaging Wikipedia learning experiences on both the desktop and mobile websites.
• Driving a cross-functional team of engineers, a designer, community specialist, and data analyst to build and deploy features and experiments.
• Working with the team to design lightweight experiments that can scale to fully deployed features.
• Applying the use of standardized measurement practices (such as A/B testing and user research) and also developing creative approaches to learn in our privacy-sensitive environment.
• Tracking and communicating progress, and maintaining planning artifacts such as roadmaps, specs and release plans.
• Working with the Communications, Marketing, and Legal functions to execute high-profile projects.
• Proactively conducting conversations with volunteer communities to brainstorm and gather feedback on projects and ideas, and collaboratively adapting plans when needed.
• Maintaining an understanding of current developments and innovations in knowledge seeking, AI, and industry best practices.
• Persevering through setbacks to ensure team goals are met, or communicating when a pivot may be necessary.
• Developing an understanding of the diversity of our global user base and how it drives our work