Lead Product Technology - Legal Mandates and Fraud at ATT

Atlanta, Georgia, USA -

Full Time

Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

215800.0

Posted On

10 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

Responsibilities

Your responsibilities will include managing the digital fraud and legal mandate strategy for service and support functions, identifying development needs within app and web platforms.
Gather insights to improve customer experience and reduce fraud while understanding customer behavior and motivations.
Work with various legal, compliance, and technology stakeholders to monitor customer experience gaps, report key issues and overall performance.
Collaborate with analytics, content management, personalization, product development, and marketing teams to track ongoing mandates.
Work with legal, compliance, engineering, data, and analytics teams to enhance technical capabilities for fraud prevention
Oversee the implementation of new digital fraud prevention checks and monitor results for optimization
Ensure alignment with the long term roadmap and collaborate with product, analytics, and digital teams to identify and prioritize growth opportunities across AT&T’s digital channels.
Lead cross-functional workstreams to translate business objectives into actionable digital plans, assessing and addressing digital readiness, and serving as a business-minded advisor and liaison between product development, legal, compliance, and digital execution teams.
Monitor, analyze, and report on digital performance metrics, using insights to optimize future initiatives and drive continuous improvement, championing digital innovation and best practices
Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, , the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information
Our Lead Product Technology earn between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.