Lead Program Integrator - Lifecycle at GE HealthCare

Beijing, Beijing, China -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program integration, Lifecycle management, Quality projects, Technical support, Customer escalation resolution, Engineering, Product quality improvement, Cross-functional collaboration, Customer experience enhancement, Data analysis, Project management

Industry

Hospitals and Health Care

Description

Job Description Summary The Lead Program Integrator – Lifecycle is responsible to drive CSO and quality projects initiative and execution. The LPI will ensure necessary technical expertise and resource are allocated to customer escalations and drive quick resolution. In additionally the LPI identify customer experience enhancement and product quality improvement opportunities, drive initiative projects. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. tex Job Description Job Description 1. Actively work with region team and modality engineering cross function team to solve MR customer escalations with a time manner. Provide onsite technical support when necessary. 2. Interface with service team for product feedback and service info communication. 3. Lead CSOs investigation and resolution as engineering representative of assigned region and product. 4. Identify common customer complaints and drive initiative project to enhance customer experience improvement and product quality. Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.

Responsibilities

The Lead Program Integrator is responsible for driving quality projects and managing customer escalations to ensure quick resolution. They act as the engineering representative to identify product quality improvements and enhance the overall customer experience.