JOB DESCRIPTION

A Telford based manufacturing business are seeking a dynamic and innovative individual to join their team as a Lead Project Engineer.
If you have a passion for delivering quality and driving continuous improvement; a hands-on Lead Project Engineer will take responsibility for the compliance and quality of multiple products across various industries. In this role, you will work closely with manufacturing customers and supply chain partners, guiding projects from conception through to production.

• Provide customer-focused engineering leadership within the Engineering and Quality Department, ensuring project success and continuous improvement through hands-on activity and by supporting, coaching, and leading team members.
• Receive, check, and validate enquiries from the sales team, establishing the best supply route and identifying potential design or process issues.
• Answer technical queries from suppliers by studying drawings, collaborating with the sales team, or working directly with customers.
• Project manage manufacturing projects, maintaining schedules and quality requirements, reporting regularly, and resolving queries efficiently. Oversee tooling and sample provision to expedite project progression.
• Manage seamless project handovers to Operations and Finance teams, and continue to resolve production and operational issues to maintain quality, supply chain stability, and customer satisfaction.
• Oversee sample management, including inspection report evaluation, documentation, and physical sample assessment. Communicate technical feedback to suppliers and adjust schedules as needed.
• Provide ongoing support for technical, quality, or commercial queries.
• Manage incoming goods inspection, promptly addressing issues and ensuring effective communication with Sales and Operations teams.
• Act as the point of contact for customer complaints, ensuring efficient and cost-effective issue resolution.
• Support supplier evaluation and quality development for partners in the UK and China, investigating and resolving quality issues throughout the supply chain.
• Manage stock rework processes and costs, ensuring repairs meet required standards and customer expectations. Ensure completion of relevant reports (8D, 5-Why) for non-conformances.
• Provide planned and ad-hoc engineering support to customers, the UK team, and China supply partners.