Company Description
Augsburg University has maintained a strong academic reputation defined by excellence in the liberal arts and professional studies since 1869. A safe and welcoming campus in the heart of Minneapolis, Augsburg offers undergraduate and graduate degrees to nearly 3,200 diverse students.
Augsburg’s mission is to educate students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.
Augsburg invites individuals who share our mission and commitment to intentional diversity, equity, inclusion and belonging to join our community. In particular, Augsburg invites BIPOC, LGBTQIA+, individuals with disabilities, women, veterans and those from underrepresented or marginalized backgrounds are encouraged to apply.
Job Description

SUMMARY OF POSITION

The Lead Public Safety Officer is a uniformed officer position responsible for fostering and maintaining a safe learning and working environment for the Augsburg University community. This environment is attained through proactive patrol of the campus buildings and grounds and through positive interactions with the community served. This position assists with the supervision of officer staff, manages student patrols, and assists department leadership with creating, maintaining, and enforcing departmental policies and procedures.

MINIMUM QUALIFICATIONS

• High school diploma or GED equivalent required.
• Valid driver’s license.
• At least three (3) years of relevant professional experience in public safety, security, or a related field.

PREFERRED QUALIFICATIONS

• Associate’s degree or equivalent post-secondary education (Criminal Justice or similar degree preferred).
• Previous experience with training, mentoring, coaching, or supervision.

Knowledge, Skills, Abilities

• Ability to work effectively and collaboratively in a diverse work environment.
• Ability to be attentive to details, be accurate, and be precise.
• Ability to work in a team environment and work independently with little or no supervision.
• Ability to reason and analyze.
• Ability to maintain confidentiality.
• Ability to demonstrate patience and understanding.
• Ability to show initiative, multitask, organize workflow, and handle frequent interruptions.

Additional Information

PRIMARY RESPONSIBILITIES

Patrol Duties

• Create and maintain a safe learning and working environment for members of the Augsburg community.
• Identify after-hours facilities issues and assist in the coordination of emergency maintenance response.
• Respond to emergency and non-emergency requests for assistance, including activating and coordinating police, fire, and emergency management response as needed.
• Provide required services to the Augsburg community, including walking or driving escorts, locking and unlocking of campus buildings according to class schedules and events, and providing information and assistance to the community as needed.
• Prepare complete and accurate incident reports for all security- and safety-related activities.

Oversight Duties

• Assist in officer training, including creating departmental standards, covering scenarios, and reviewing policies, among other duties.
• Assist the department leadership team in supervising officers on shift, including enforcing departmental policies and procedures and maintaining standards for officer staff.
• Assist the department leadership team with scheduling officer staff, creating policies and procedures, and maintaining departmental assets.
• Assist with on-site management of large events on campus, including creating post orders and assigning posts to officer and student staff.
• Assist with supervision of student employees to supplement officer duties.

On-Call Duties

• Be on-call every third week for staff in order to make decisions on actions to be taken by other officers, coordinate response with other departments, and respond to campus to handle emergency situations.

ADDITIONAL RESPONSIBILITIES

• Communicate and enforce campus policies and procedures as needed.
• Assist with and coordinate response efforts with the Department of Residence Life and Facilities Management.
• Review officer reports to ensure all information is included and accurate.
• Manage evidence locker and medical supplies.
• All other duties as apparent or assigned by supervisor(s).