Job ID: 37852
Location: Singapore, SG
Area of interest: Retail Banking
Job type: Fixed Term Worker
Work style: Hybrid Working
Opening date: 26 Aug 2025
JOB SUMMARY
- We are looking for a Quality assurance specialist to lead the digital capabilities deliveries from the business side on our Digital Platforms (primarily on Online Banking, Mobile Banking, Pre-Login Website and Online Real-time Onboarding platform).
- Having keen eye for detail and a good understanding of UX and customer journeys is a big plus.
- Project management skills are also desirable as the selected candidate will be managing multiple streams of digital product deliveries.
- The candidate will ensure that our digital experiences across digital touch points work as intended
- Develop and execute test plans to ensure that all objectives are met.
- Identification of current test script deficiencies and candidates for additional scripted coverage.
- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
- Identify and remedy defects within the production process.
- Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
- Review, analyze digital journeys and support in User Acceptance Testing
- Ensure that user expectations are met during the testing process.
- Collaborate with various POs to review/develop the right product features
- Communicate with internal business and tech stakeholders
- Gain in-depth understanding of business processes to articulate use-cases/user-stories for identified features/ capabilities for the identified platforms.
- Provide support in efforts to increase adoption rates, through user engagement and acquiring feedback
- Good understanding of Agile principles and familiarity in different development & testing methodologies
- Maintain regular connect and engagement with key stakeholders periodically to refine platform
- Document all testing according to required standards.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
ABOUT STANDARD CHARTERED
We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
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