Location: Montreal, Quebec, Canada (Onsite)
Starting Salary: $ 30.25/hour (with a 5-step progression to $33.63 per hour) with overtime opportunities as provided for in our collective agreement.
Shift premiums: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00.
Branch: Airports Canada and CX Strategy
Category: Unionized (IAMAW)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

It’s important to know that:

• Safety First Always: We maintain a strong commitment to the safety of our colleagues and customers in every aspect of our work.
• To be a successful Lead Station Attendant: Having a proactive approach and taking initiative to drive results can really elevate our customer experience.
• Air Canada Lead Station Attendants are ambassadors of Canada: As Canada’s flag carrier, we’re proud to share out unique Canadian persona with the world and offer an experience as unique as our country.

QUALIFICATIONS

• Strong knowledge of airport and/or airside operations
• Strong leadership qualities and communication skills to delegate and carry out time-critical tasks
• Maintain a strong commitment to safety while adhering to established standards and protocols
• A valid driver’s license (driving heavy equipment on the airside will be required)
• Ability to lift 70lbs repetitively
• Availability to attend and successfully pass an eight (8) to ten (10) weeks full-time paid training program
• Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)
• Ability to meet Air Canada medical standards, including a drug and alcohol test
• Ability to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

LINGUISTIC REQUIREMENTS:

Based on equal qualifications, preference will be given to bilingual candidates

• Lead a team of Station Attendants responsible for the efficient aircraft ground handling and baggage processing, while ensuring safe and on-time performance.
• Provide direction, guidance, coaching and assistance while ensuring effective communication.
• Uphold company standards by consistently applying safety protocols and fostering a safety-oriented culture within your team.
• Make timely and effective decisions in a rapidly changing environment.
• Ensure timely and accurate handling of baggage, including loading, offloading, and fulfilling connections between flights.
• Coordinate with the Connections team to facilitate smooth and efficient baggage transfers, especially during tight connection windows.
• Deliver exceptional customer experience, and ensure efficient, on-time performance.
• Marshalling or towing aircraft to gate positions for customer boarding and deplaning, as well as onloading and offloading of baggage and cargo.
• Drive and operating aircraft servicing vehicles and equipment.
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.