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Lead Receptionist - Primary Care Millville at Inspira Health
, , United States -
Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Reception, Medical Terminology, Appointment Scheduling, Patient Registration, Insurance Eligibility, Patient Referrals, Telephone Coverage, Payment Collection, Cash Reconciliation, Communication, Organization, Coordination, Greeting Patients, Professionalism, Triage

Industry

Hospitals and Health Care

Description
MAJOR FUNCTION: A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports. Education & Experience: High school diploma or GED equivalent. One year of experience in customer service or reception preferred. Experience in a medical practice or health care environment strongly preferred. Completion of Medical Terminology Course strongly preferred. Certification/ Licensure: N/A Knowledge & Skills: Knowledge of medical terminology and organization services. Knowledge of individual responsibilities to accurately direct callers. Physical Requirements: N: Never O: Occasionally (80%) Lifting 50lbs O Crouching O Reaching O Carrying O Hearing C Walking O Pushing O Talking C Vision C Environmental Conditions: Noise O Varied Temperatures N Cleaning Agents O Noxious odors N Patient Exposure O Operative Equipment O BENEFITS INFORMATION: Click Here to Review Our Great Benefits Offerings
Responsibilities
The Lead Receptionist supports daily activities in a medical office by greeting patients, managing telephone calls, scheduling appointments, and coordinating referrals. This role also involves collecting payments and reconciling cash reports.