Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:
Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.
Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

KEY SKILLS

• Beneficial but not essential experience in FMCG
• Good numeric and PC literacy skills (intermediate excel skills beneficial)
• Full knowledge of Microsoft 365
• Excellent Organisational skills
• Shows resilience in knowing when to make a decision or when to ask for support
• Attention to detail in communication and reporting with an analytic approach
• Self -motivated – demonstrate determination and a can- do attitude and desire to learn
• Ability to build effective working relationships – internal & external
• Ability to bring energy during positive & challenging times
• Bring issues to the surface as they occur gaining and supporting gain of a positive resolution
• Ability to support & adapt quickly to change in systems and process
• Undertake training internally and externally as directed by line manager
• Ability to maintain customer confidentiality in line with business requirements
  Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:
  Competitive Salary / Company car / Bonus scheme / Life Assurance / Contributory pension plan / Employee Assistance Programme - an easy-to-use app which offers guidance and care for your physical and mental health. It puts a range of health and wellbeing services at the fingertips of Müller employees / Generous annual leave increasing with service / Flexible benefits programme / New and improved family friendly policies for maternity, adoption/surrogacy and paternity/partner leave / Free onsite parking / In addition, our employees have access to a Rewards Benefits Programme providing an exclusive range of discounts across 800 retailers, utilities, holidays and cinema tickets.

• Support execution of all functions internally and externally
• Positively and consistently engage with cross functional teams, stakeholders and customers which will include regular project work
• Use strong communication skills both written and verbal
• Respond promptly and accurately to customer queries, referring to other departments as required
• Communicate key relevant issues to the management team
• Create reports as required via Cognos, SAP, Excel, power point with training provided
• Perform administration duties when required e.g. mail merge, scanning and undertaking a variety of team administration requirements on a regular and ad hoc basis
• Raising purchase orders and processing supplier invoices.
• Ensure processes are maintained and performed accurately in accordance with policy
• Monthly review of customer profitability through COPA reports highlighting key movements and reasoning along with corrective action plans if required.
• Ensure agreed customer terms and accruals are correctly applied to accounts to ensure sufficient provision to reconcile payments.
• Monitor days of credit to ensure all customers trading within agreed terms addressing in conjunction with Credit control.
• Monthly face to face customer meetings to review service, market updates, negotiations and drive added value SKUs aligned to the Regional commercial strategy.