The position holder will be part of the BELFOR restoration team , as such, will have the responsibility for the joint delivery of end to end projects as well as complexed drying and fire restoration works. The role of the Lead Technician is site based (possibly with the requirement to overview multi sites) The role will encompass the on site delivery of tasks that form part of claims solution completed within agreed timescales in line with the sales and cost element for this work . You will be the 1st response to any claim, securing the works with a proactive approach, with a view to reducing claims lifecycle.

Duties:-

• Respond to jobs within customer contractual SLA’s.
• Deliver drying and fire restoration services to the highest standard, in line with BELFOR training.
• Project manage the complexed restoration works, working alongside internal and external customers.
• Produce detailed RAMS, CDM CPP, in line with the procedures set out by the BELFOR H&S and compliance department. This information is compulsory on every job.
• Using the control measures detailed in the risk assessments and following the procedures outlined in the method statements, ensure that a safe system of work is maintained at all times throughout the duration of the contract.
• Action any non-conformance and compliance issues raised within the agreed timeframes, set out by the Field Manager
• Ensure that all relevant information is shared and understood by the parties
• Actively participate in emergency call out Rota (including night-time, weekends and bank holidays).
• Agree to accept, and then be personally responsible for (including the cleanliness and functioning) all issued equipment detailed on the equipment schedule.
• Carry out visual inspections of workmanship on site, and make sure that milestones agreed with your contracts manager and met.
• Be responsible for clarity and detail of all electronic documentation, this should include all electronic time capture for on site personnel.
• Participate in any training set out for your development plans and within timeframes agreed with the training department.
• Ensure all calibration of equipment is within date at all times
• Look professional at all times, ensure that all staff on site are in correct PPE and uniform.
• Issue brief weekly summary report to contracts manager on progress of projects.
• Play a active part on the on call Rota for the out of hours service
• Ensure that variations are agreed with customer, adjuster and contracts manager and are recorded in appropriate company documentation to ensure changes to scope of work are recorded throughout the project.
• Responsible for management of any temporary labour , ensuring they adhere to BELFOR site rules and procedures, and ensuring work is completed to agreed standard, and in professional manner.
• Responsible for the presentation, cleaning and maintenance of your Company vehicle.

Any other reasonable management request
Job Type: Full-time
Pay: From £32,000.00 per year

Benefits:

• Company car
• Company pension
• Free flu jabs
• Life insurance
• Referral programme

Work Location: On the roa

• Respond to jobs within customer contractual SLA’s.
• Deliver drying and fire restoration services to the highest standard, in line with BELFOR training.
• Project manage the complexed restoration works, working alongside internal and external customers.
• Produce detailed RAMS, CDM CPP, in line with the procedures set out by the BELFOR H&S and compliance department. This information is compulsory on every job.
• Using the control measures detailed in the risk assessments and following the procedures outlined in the method statements, ensure that a safe system of work is maintained at all times throughout the duration of the contract.
• Action any non-conformance and compliance issues raised within the agreed timeframes, set out by the Field Manager
• Ensure that all relevant information is shared and understood by the parties
• Actively participate in emergency call out Rota (including night-time, weekends and bank holidays).
• Agree to accept, and then be personally responsible for (including the cleanliness and functioning) all issued equipment detailed on the equipment schedule.
• Carry out visual inspections of workmanship on site, and make sure that milestones agreed with your contracts manager and met.
• Be responsible for clarity and detail of all electronic documentation, this should include all electronic time capture for on site personnel.
• Participate in any training set out for your development plans and within timeframes agreed with the training department.
• Ensure all calibration of equipment is within date at all times
• Look professional at all times, ensure that all staff on site are in correct PPE and uniform.
• Issue brief weekly summary report to contracts manager on progress of projects.
• Play a active part on the on call Rota for the out of hours service
• Ensure that variations are agreed with customer, adjuster and contracts manager and are recorded in appropriate company documentation to ensure changes to scope of work are recorded throughout the project.
• Responsible for management of any temporary labour , ensuring they adhere to BELFOR site rules and procedures, and ensuring work is completed to agreed standard, and in professional manner.
• Responsible for the presentation, cleaning and maintenance of your Company vehicle