Event Coordination

- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events.

- Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.

- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.

- Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.

- Communicate events with clients and store team members.

- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.

- Adjust plans and events based on client’s feedback and needs.

- Create backup or emergency plans to be executed as needed.

- Ensure client satisfaction for scheduled events.

- Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience

- Help customers shop, locate products, and provide them with solutions.

- Provide fast and friendly check out experience.

- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.

- Educate customer on Voice of Customer (VOC) survey.

- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

- Participate in the truck un-load, stocking and planogram (POGs) processes.

- Complete merchandise recovery and maintenance.

- Perform Store in Stock Optimization (SISO) and AD set duties as assigned.

- Support shrink and safety programs.