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Lead Retention Specialist – Home Improvement at Bath Concepts Independent Dealers
Milwaukee, Wisconsin, United States -
Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Home Improvement Sales, Communication Skills, Persuasion Skills, Goal-Oriented, Self-Motivated, Dependable, Windows Knowledge, Doors Knowledge, Roofing Knowledge, Siding Knowledge, Lead Conversion, Follow-Up Skills

Industry

Manufacturing

Description
Job Title: Lead Retention Specialist – Home Improvement Company: Empire Home Remodeling Location: Southeastern Wisconsin About Us: Empire Home Remodeling is a trusted leader in windows, doors, roofing, and siding throughout Southeastern Wisconsin. We take pride in quality craftsmanship, integrity, and building long-term relationships with homeowners. Position Overview: We’re looking for an experienced Lead Renewal Specialist with a background in home improvement sales. This role focuses on reconnecting with previous homeowners and unclosed leads — helping them move forward with their remodeling projects. Responsibilities: Reconnect with previous customers and leads who showed prior interest Rebuild interest and schedule qualified in-home appointments Maintain detailed follow-up notes and progress tracking Meet or exceed daily and weekly appointment goals Qualifications: Experience in home improvement follow-up or sales required Strong communication and persuasion skills Goal-oriented, self-motivated, and dependable Knowledge of windows, doors, roofing, or siding preferred Proven ability to turn old leads into new business What We Offer: Competitive base pay plus commission and performance bonuses Advancement opportunities in a growing company Supportive, team-based environment Paid training and steady, year-round work How to Apply: Submit your resume or a brief summary of your home improvement experience to [email protected].
Responsibilities
The Lead Retention Specialist will reconnect with previous customers and leads to help them move forward with their remodeling projects. This includes scheduling qualified in-home appointments and maintaining detailed follow-up notes.