Technical Expertise and Customer Consultation: Serve as a subject matter expert, providing technical guidance and consultation to direct sales teams and customers on the design, customization, and implementation of complex technical products and services.
System Design, Implementation, and Continuous Improvement: Lead the design, development, and implementation of advanced sales solutions, continuously identifying and implementing process enhancements in collaboration with product architects and the development community.
Customer Integration and Support: Ensure product integration, troubleshoot and escalate issues, support sales plans, and provide training to sales teams and customers.
Project Management and Collaboration: Manage deployment projects, align technical solutions with business goals, and lead technical discussions in client meetings.
Product Demonstrations and Documentation: Design solutions, support sales presentations, create prototypes, maintain product knowledge, and document systems and processes