ABOUT EKCO

Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!
We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments.
️ In a few words, we take businesses to the cloud and back!
We have over 950 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.

THE ROLE

We are seeking an experienced Security Operations Lead to manage a team of SOC analysts and ensure the effective delivery of day-to-day SOC operations. This role is accountable for workload distribution, queue management, performance monitoring, and ensuring service delivery standards are consistently met. You will act as the primary escalation point for client inquiries and high-priority issues, while also owning quality assurance and contributing to service reporting and reviews.
The ideal candidate will be a people-focused leader with strong organisational and analytical skills and a deep understanding of SOC operations. You will balance operational oversight with developing your team, driving continuous improvement, and confidently representing the SOC in both internal and client-facing contexts.

TO BE SUCCESSFUL IN THIS ROLE YOU’LL NEED/ WHAT YOU’LL BRING TO THE ROLE OR TEAM/ WHAT WE’RE LOOKING FOR IN A TEAM MATE

• Proven experience working within MSSP
• Strong expertise in SOC technologies (SIEM, EDR, SOAR, etc)
• In-depth expertise in the analysis of logs, artefacts, security events, IOCs, tactics, techniques and procedures (TTP’s)
• Proven ability to mentor and develop SOC analysts and act as a technical escalation point.
• Confidence representing SOC technical expertise in client-facing discussions and incident reviews.
• Strong analytical mindset with the ability to identify and drive strategic improvements across SOC operations.
• Deep understanding of the cyber kill chain and cybersecurity frameworks (e.g., MITRE ATT&CK, NIST, CIS) and threat landscapes
• Proven ability to handle high-pressure situations, make critical decisions, and manage complex incidents.
• Excellent communication and interpersonal skills, both verbal and written, to manage stakeholder and client relationships effectively
• Strong organisational and administrative skills, with attention to detail
• Good problem-solving abilities with a proactive focus on finding innovative and practical solutions.
• Ability to work collaboratively in a fast-paced environment
  Experience collaborating with cross-functional teams (Threat Intelligence, Detection Engineering, Incident Response) to strengthen detection and response capabilities.