Lead, Security Specialist - Retail at Softchoice
Toronto, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

04 Dec, 25

Salary

0.0

Posted On

04 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Shaping, Security, Gemini, Information Systems, Design Thinking, Solution Development, Agile Methodologies, Mentoring, Ownership, Market Research, Fraud

Industry

Marketing/Advertising/Sales

Description

THE IMPACT YOU WILL HAVE:

The Lead, Security Specialist will guide the strategic development and execution of our Microsoft Security Go-to-Market within the Retail industry. They will focus on securing omnichannel environments, protecting customer data, and enabling secure operations across supply chains and storefronts. This role will help drive strategic outcomes for retailers and consumer brands, while strengthening our position as a trusted partner to Microsoft and the retail market.

  • Secure high-value customer wins and develop compelling case studies demonstrating our ability to protect customer data and retail operations
  • Improve alignment and reputation with Microsoft’s industry teams, resulting in increased lead flow and deeper strategic collaboration
  • Influence the development and positioning of security capabilities that support PCI-DSS compliance and secure customer engagement
  • Elevate our market presence through thought leadership, contributing to webinars, white papers, and industry events that build trust and demand
  • Empower internal teams by providing strategic guidance, mentoring, and enablement that improves execution across sales, presales, and solution teams

SHAPE AND ALIGN SECURITY CAPABILITIES

  • Provide feedback to ensure offerings support PCI-DSS compliance, secure omnichannel operations, and customer data protection
  • Influence the development of new capabilities and services based on customer insights and market dynamics
  • Partner with cross-functional teams to ensure consistent messaging and effective positioning of security solutions
  • Contribute to internal planning and governance processes to drive accountability and strategic alignment
Responsibilities

WHAT YOU’LL DO:

To achieve these impacts, the Lead, Security Specialist will have core responsibilities in the following areas:

The Lead, Security Specialist will guide the strategic development and execution of our Microsoft Security Go-to-Market within the Retail industry. They will focus on securing omnichannel environments, protecting customer data, and enabling secure operations across supply chains and storefronts. This role will help drive strategic outcomes for retailers and consumer brands, while strengthening our position as a trusted partner to Microsoft and the retail market.

  • Secure high-value customer wins and develop compelling case studies demonstrating our ability to protect customer data and retail operations
  • Improve alignment and reputation with Microsoft’s industry teams, resulting in increased lead flow and deeper strategic collaboration
  • Influence the development and positioning of security capabilities that support PCI-DSS compliance and secure customer engagement
  • Elevate our market presence through thought leadership, contributing to webinars, white papers, and industry events that build trust and demand
  • Empower internal teams by providing strategic guidance, mentoring, and enablement that improves execution across sales, presales, and solution team

This is the role for a visionary that thrives with a high degree of ownership, and brings demonstrated experience in leading all the dependencies required for success in the market:

  • Minimum of 10 years of experience in cybersecurity, including roles such as senior security architect, strategist, or CISO, with deep expertise in retail and consumer data protection standards such as PCI-DSS, CCPA, and GDPR
  • Equivalent experience or a degree in cybersecurity, information systems, or a related field. Advanced certifications (e.g., CISSP, CISM) or degrees are highly desirable
  • Proven success in shaping and executing security strategies and initiatives that enhance customer trust, secure omnichannel operations, and reduce fraud across digital and physical channels
  • Strong executive communication and facilitation skills, with experience leading workshops, building consensus, and influencing senior stakeholders
  • Demonstrated ability to lead cross-functional engagements, drive alignment, and proactively contribute to strategic opportunities
  • Familiarity with Generative AI (e.g., Copilot, Gemini) and its implications for security, governance, and risk management
  • Experience with agile methodologies, design thinking, and collaborative solution development
  • Ability to conduct market research and translate insights into actionable security strategies and content
  • Strong collaboration, influencing, and negotiation skills, with a relentless focus on customer success
  • Enjoyment from working in a fast-paced, dynamic environment where initiative and assertiveness are key
  • Passion for mentoring, sharing knowledge, and contributing to a culture of continuous learning
  • Up to 25% travel may be require
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