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Lead Service Specialist at Eaton USA

Beijing, Beijing, China -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Technical Support, Customer Communication, Documentation Preparation, Risk Management, Team Building, Product Installation, Configuration, Commissioning, Data Center Operations, Power Module Products, Customer Focus, Office Automation, Technical Drawings

Industry

electrical;Appliances;and Electronics Manufacturing

Description

1. Responsible for the delivery and implementation of power module products and data center operation and maintenance upgrades, ensuring on-time project delivery. 2. Communicate with customers to understand requirements and provide solutions. 3. Manage customer expectations to reduce on-site delivery costs and risks. 4. Assist the team with product installation, configuration, and commissioning. 5. Prepare relevant delivery documentation and reports. 6. Support customers in confirming on-site activation plans, acceptance, commissioning, and handover. 7. Participate in project risk and change management. 8. Assist in building the team for power module and data center operation and maintenance upgrades. A. Familiar with office automation and able to read technical drawings. B. Possess some experience in technical support and implementation. D. Have experience in project or delivery management. E. Strong sense of responsibility and customer focus. G. Able to adapt to long-term business travel.

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Responsibilities

The Lead Service Specialist is responsible for the delivery and implementation of power module products and data center operation and maintenance upgrades, ensuring on-time project delivery. This role involves communicating with customers to understand their requirements and providing effective solutions while managing expectations to reduce costs and risks.