We are looking for enthusiastic and confident individuals with a positive attitude to step into the role of Lead Shops Volunteer – helping manage our shops when the Shop Manager is away. This rewarding role requires a minimum commitment of just two Sundays per month.
This is a fantastic opportunity for someone who enjoys being flexible, thrives when working independently, and values being part of a supportive team.
As a Lead Shops Volunteer, you’ll play a key part in keeping our shops running smoothly. Your leadership and organisational skills will make a real difference, ensuring that customers continue to receive the warm, welcoming experience our shops are known for.

• Overseeing shop operations in the absence of the Manager or Assistant Manager
• Opening and closing the shop
• Reconciling the till at the end of the day
• Handling customer queries, including refunds and exchanges
• Supporting and motivating fellow volunteers