Lead Site Reliability Engineer (SRE) at Dr Bill RBC Ventures

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Site Reliability Engineering, Cloud Technologies, Automation, Monitoring, DevOps, JavaScript, React, Node.js, Python, CI/CD, Problem Solving, Communication, Salesforce DevOps, Agile Methodology, Application Infrastructure, IT Automation

Industry

Banking

Description

Job Description What Is the Opportunity The DevOps/QEx Operations team is seeking a highly skilled and motivated Site Reliability Engineer (SRE) to manage and enhance the reliability, performance, and scalability of QEX tools, developer tools (Jira, Confluence, qTest), and cloud platforms. The ideal candidate will have a strong background in Site Reliability Engineering practices, cloud technologies (Azure and AWS), automation, and monitoring, with a focus on ensuring seamless operations for Quality Engineering (QE) tools, developer productivity platforms, and cloud migration initiatives. What Will You Do? Work closely with Quality Engineering, DevOps, Development, IT, and Cloud teams to align SRE practices with organizational goals. Ensure the availability, reliability, and performance of tools like, Jira, Confluence, and qTest and other QEx tools. Manage integrations between Jira and qTest, ensuring seamless synchronization of data and workflows. Implement cloud-native solutions and best practices to enhance infrastructure and application reliability. Participate in the migration of on-premises applications to Azure and AWS, ensuring minimal disruption to operations. Develop and implement automation scripts to streamline repetitive tasks and improve operational efficiency. Set up and maintain robust monitoring systems to proactively detect and resolve issues. Utilize tools like Dynatrace, Catchpoint, and PagerDuty for real-time monitoring, incident management, and escalation. Act as the primary point of contact for incidents, ensuring swift resolution within defined SLAs. Conduct root cause analysis (RCA) for incidents and implement preventive measures to avoid recurrence. Partner with Quality Engineering, Development, IT, and Cloud teams to align SRE practices with organizational goals. Provide technical support and guidance to teams using QEX tools, developer tools, and cloud platforms. Support onboarding of new projects and users to qTest, including creating integration filters and configuring service IDs for Jira projects. Maintain comprehensive documentation for tool configurations, integrations, cloud migration processes, and SRE practices. Share knowledge and best practices with team members to foster a culture of continuous improvement. Monitor and address issues proactively using real-time insights and alerts from tools like Dynatrace and Catchpoint. What Do You Need to Succeed? Must have: 5+ years’ experience with full stack development, including experience with frameworks and languages such as JavaScript, React, Node.js, Python, or similar. Thorough understanding of Site Reliability Engineering and best practices for running and maintaining critical systems. Proficient with cloud-based services (e.g., AWS, Azure, Google Cloud Platform) and a strong grasp of developing cloud-native applications. Knowledge of Continuous Integration/Continuous Delivery (CI/CD) methodologies and associated tools. Experience with architecting, implementing, and deploying systems into integrated environments. Strong analytical skills, problem-solving abilities, and excellent communication skills. Nice-to-have: Salesforce DevOps: Familiarity with Salesforce & Flosum for managing source-driven development and CI/CD workflows. Bachelor’s degree in Computer Science, Engineering, or in a field relevant to the role. Strategic thinker with excellent interpersonal skills to work across functions and businesses What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-POST #TECHPJ Job Skills Agile Methodology, Application Infrastructure, Atlassian JIRA, Automation, Cloud Platform, Cloud Technology, DevOps, Group Problem Solving, IT Automation, IT Monitoring, Operations Support, PagerDuty, Production Support, Site Reliability Engineering, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems Software, Teamwork Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-08-14 Application Deadline: 2025-12-05 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

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Responsibilities

The Lead Site Reliability Engineer will manage and enhance the reliability, performance, and scalability of QEX tools and cloud platforms. This role involves working closely with various teams to ensure seamless operations and implementing cloud-native solutions.