Position Information
Location: Augusta, ME
Salary Range: $85,900 - $107,300
Schedule: On Site - Office
Job Summary
The Smart Metering Department within Avangrid’s Operational Smart Grids organization is responsible for strategy, enterprise planning, operation, and compliance of metering systems and networks covering over 1 million meters, primarily Advanced Metering Infrastructure ("AMI” or smart meters), currently across the states of Maine and Connecticut. AMI is considered a foundational technology for grid modernization. Central Maine Power, a subsidiary of Avangrid, Inc., serves over 636,000 retail electric customers in central and southern Maine. This position reports to the Regional Manager for Smart Metering’s Maine-based operations, and will work with the team to develop and implement solutions for the AMI Head-End System (HES), AMI network, Meter Data Management System (MDM), MV-90 xi system, and other applications in support of business requirements. The selected person will join a team of technical systems and metering experts and will collaborate with metering peers in Connecticut and New York and other groups across Avangrid, including IT, Telecommunications, Control & Automation Systems, Electric Operations, Customer Service, and Innovation.

Key Responsibilities

• Lead the development of technical solutions and/or performing of configuration changes to meet ongoing requirements then prepare specifications for approved changes associated with the AMI network, HES, and MDM and other applicable environments within Smart Metering
• Lead testing and implementation of enhancements to the AMI HES, AMI network, MDM, MV-90 xi, and other applications within Smart Metering to meet requirements (e.g., system performance, availability, recoverability, compliance)
• Coordinate system upgrades and issue resolution with vendors, end users, and process owners, including corporate IT
• Support daily operations of the AMI network and systems
• Create and maintain documentation; observe change management principles; complete system performance trend analysis
• Be on-call on a rotational basis over the 7-day week as needed to monitor, support upgrades and system maintenance, and assist with troubleshooting (e.g., meters, reading files, AMI HES network issues)
• Take a lead role on business projects as needed, coordinating with other junior team members.

Required Qualifications

• Bachelor’s degree in Mathematics, Engineering, Computer Science, Finance, or Statistics with at least 7 years of experience preferred
• Solid technical background with experience in five or more of the following preferred:
• Technical hardware architecture
• Linux/Unix Operating System
• Networking and topology / understanding of high-level network and security concepts, radio networks, firmware updates, Zigbee wireless protocols in and around 802.1x, FCC regulations
• Network functionality and tools including SSH, traceroute, ping, understanding of DHCP, VPN technologies, firewall concepts and architecture
• Relational DBMS (i.e., Oracle/SQL Server/MySQL)
• Windows Server OS and creating .NET web services running on Microsoft’s IIS
• Bash/perl/python scripting and/or java on Linux
• ESRI and JavaScript
• AMI Head-end Systems, Meter Data Management Systems, MV-90 xi, and/or related metering systems
• Demonstrated track record of learning new technologies and systems, building cross-functional relationships with key stakeholders, and solving complex technical issues required
• Proficiency in MS Office Suite and other business analytical tools required
• Ability to maintain the integrity of data during extraction, storage, manipulation, and processing required
• Knowledge of electric and/or gas utility operations preferred
• Previous work experience in IT, operational telecom, network or systems engineering, or metering operations preferred

Preferred Qualifications

• Experience with SAP

Competencies

• Growth & Continuous Improvement
• Initiative & Change
• Focused on Results
• Customer Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

LI-Onsite; #LI-CH1

Company:

• Lead the development of technical solutions and/or performing of configuration changes to meet ongoing requirements then prepare specifications for approved changes associated with the AMI network, HES, and MDM and other applicable environments within Smart Metering
• Lead testing and implementation of enhancements to the AMI HES, AMI network, MDM, MV-90 xi, and other applications within Smart Metering to meet requirements (e.g., system performance, availability, recoverability, compliance)
• Coordinate system upgrades and issue resolution with vendors, end users, and process owners, including corporate IT
• Support daily operations of the AMI network and systems
• Create and maintain documentation; observe change management principles; complete system performance trend analysis
• Be on-call on a rotational basis over the 7-day week as needed to monitor, support upgrades and system maintenance, and assist with troubleshooting (e.g., meters, reading files, AMI HES network issues)
• Take a lead role on business projects as needed, coordinating with other junior team members