Lead Software Cloud Observability Engineer at Wells Fargo

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Engineering, Platform Engineering, Splunk, Log Ingestion, AI/ML Models, Autonomous Agents, Python, Java, Go, Scala, Cloud Platforms, Kubernetes, OpenTelemetry, Observability Standards, Data Pipelines, DevOps Practices

Industry

Financial Services

Description

About this role: Wells Fargo is seeking a... In this role, you will: Own the architecture, reliability, and scalability of enterprise logging platforms. Lead design and implementation of high‑volume, resilient log ingestion pipelines across hybrid and cloud environments. Define and enforce logging standards, schemas, and governance aligned with enterprise observability strategy. Design and integrate AI/ML models for anomaly detection, log classification, predictive alerting, and signal enrichment. Build and operationalize agentic AI systems capable of: Autonomous log analysis and root‑cause hypothesis generation Context‑aware remediation recommendations Intelligent correlation across logs, metrics, and traces Partner with platform and SRE teams to embed AI‑driven insights into incident response workflows. Develop self‑service onboarding, configuration, and compliance automation for logging consumers. Enable OpenTelemetry‑aligned ingestion patterns and standardized integrations. Drive automation to reduce manual toil and improve MTTR across application and infrastructure observability. Ensure platform availability, performance, and data quality through proactive monitoring and SLI/SLO ownership. Lead production issue resolution, RCA analysis, and continuous improvement initiatives. Partner with security and compliance teams to support auditability, retention, and access controls. Required Qualifications: 10+ years of experience in software engineering or platform engineering, with at least 3+ years in a lead role. Deep hands‑on expertise with Splunk (search, data models, dashboards, alerts, ES, APIs, ingestion patterns). Strong experience designing distributed, high‑throughput data platforms. Proven experience applying machine learning to operational data (logs, metrics, events). Hands‑on experience with agentic AI frameworks or autonomous agents (LLM‑based or rule‑driven). Strong understanding of prompt engineering, tool‑using agents, feedback loops, and guardrails. Proficiency in one or more languages: Python, Java, Go, or Scala. Experience with cloud platforms, containerization, and Kubernetes/OpenShift. Familiarity with OpenTelemetry, observability standards, and telemetry correlation. Desired Qualifications: Worked on a large Splunk infrastructure, including clustered environments, multi-site deployments, and cloud/SAAS deployment. Exposure to containerization and orchestration tools (Docker, Kubernetes). Familiarity with DevOps practices and CI/CD pipelines. Certifications in Splunk, Cribl, or cloud technologies (AWS, Azure). Experience applying AI/ML techniques to operational or telemetry data. Job Expectations: Develop complex dashboards, reports, and alerts tailored to business and operational needs. Develop migration strategies, including data ingestion, configuration, and app compatibility assessments. Design data pipelines to optimize Splunk ingestion, reduce licensing costs, and improve system performance. Proactively identify and resolve bottlenecks in ingestion, indexing, and search processes. Posting End Date: 10 Apr 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune’s 2024 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.

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Responsibilities

The Lead Software Cloud Observability Engineer will own the architecture, reliability, and scalability of enterprise logging platforms and lead the design and implementation of high-volume log ingestion pipelines. They will also partner with various teams to embed AI-driven insights into incident response workflows and ensure platform availability and performance.