WHAT YOU NEED TO KNOW (OR TECHNICAL SKILLS)

• 5+ years of development experience in automated testing of complex systems.
• Experience designing and executing all levels of testing: System, Integration, Performance, and Regression.
• An independent, fast-learning, self-starter who takes ownership over solving hard problems.
• A passion for quality, including defining and executing test plans, and QA processes and automated test strategy, etc.
• Effective communicator, written and oral, as this role will be working closely with people from all over the organization.
• Experience with testing tools and scripting languages such as, Playwright, Selenium, Cucumber, Typescript and/or Javascript.
• Experience with development in a macOS environment.
• Familiarity with DevOps and CI/CD tools such as Docker, Kubernetes, GitHub Actions, or Argo CD.
• Worked with persistent data stores such as PostgresSQL, Mongo, Redis, Clickhouse, or Elasticsearch.
• Exposure to client-side web application frameworks such as NodeJS, React, or Angular is a bonus!

YOU (BEHAVIOURAL SKILLS)

• Passionate – A love for your craft that pushes you to strive for elegance and quality in your work.
• Collaborative – Collaborate with others in a respectful manner and openly share information amongst the team to assist in achieving Ticketmaster goals and objectives.
• Inquisitive – A forever student, always seeking to learn, hone and level up existing skill set.
• Innovative Problem Solving – Gathering appropriate perspectives and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas.

• Develop and implement automation strategies, plans, and frameworks to meet business objectives
• Develop, implement, and maintain automation framework, workflows, and processes
• Run existing automated tests, interpreting results and communicating outcomes
• Lead, mentor, and support Junior and Intermediate QA Testers
• Work with product managers to understand the needs for the features being built
• Pair-program with other talented developers
• Meet regularly with the other Leads to contribute to our collaborative tech vision and enrich discussions with your unique perspective and experience
• Stay up-to-date with the latest automation technologies and trends
• Identify and implement opportunities for continuous improvement in automation processes and tools
• Participate in self-directed Relentless Improvement days where you get to work by yourself or with others to improve something, be it your own skills/training, fixing a pesky issue, or coming up with a new interesting feature
  Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional duties, responsibilities, projects, and team support as needed.