YOUR IMPACT:

The Enterprise Customer team is looking for a Lead Software Engineer who will be responsible for delivering a seamless omni-channel customer and associate experience across all channels. The Enterprise Customer platform is a Tier-0 platform responsible for capturing first-party customer data and providing a seamless experience across enterprise channels by making customer data available in a quality, secure, and efficient manner.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in computer science, computer information systems (CIS), or related field (or equivalent work experience in lieu of degree) and 7 years of experience in software development or related field
• 6 years of experience in any of the following: software engineering competencies frontend technologies (UI/UX), middleware (microservices and APIs), database technologies, DevOps
• 6 years of experience working on project(s) involving the implementation of solutions applying development lifecycles through iterative agile development

PREFERRED SKILLS/EDUCATION:

• Master’s degree in computer science, CIS, or related field
• 6 years of experience writing technical documentation in a software environment, developing and implementing business systems within an organization and working with source code control systems
• 6 years of experience working with an IT Infrastructure Library framework, defect or incident tracking software, web services, and application and integration middleware
• 6 years of experience in systems analysis, including defining technical requirements and performing high level design for complex solutions
• 6 years of experience working with three or more of the following: continuous integration/continuous deployment tools, frontend technologies (UI/UX), middleware, database technologies, DevOps
• 4 years of experience leading teams, with or without direct reports

• Relevant experience in software development, focusing on building large-scale distributed systems.
• Design and develop highly scalable services and solve complex software system problems by leveraging state-of-the-art technology.
• Provide technical direction, architecture leadership, and expertise to the team.
• Be accountable for the engineering practices in the team, including technical design, CI/CD, code quality, planning, and delivering features.
• Experience in distributed systems design for fault tolerance and high availability.
• Experience in event-based scalable async architecture.
• Experience in cloud-native distributed application patterns and tools, micro-services architectures, and web application frameworks (Java, Spring Boot, React, JavaScript, Node, Kafka, SQL, and NoSQL DBs).
• Excellent technical debugging and production support skills.
• Experience with CI/CD processes and design for high scale, availability, and testability.
• Track record in an architect role with large-scale software development data-backed services and applications.
• Collaborate with cross-functional teams; troubleshoot open issues and bugs; enhance design to prevent re-occurrences of defects; ensure on-time delivery.