Lead Specialist, Engagement Communications at Pearson PlcWestminster

Manchester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Strategy, Content Development, Stakeholder Management, Change Management, Transformation Communications, Education Sector Awareness, Planning & Organisation, Microsoft Teams, SharePoint, Editorial Quality, Brand Consistency, Internal Communications

Industry

Education

Description

Lead Specialist, Engagement Communications This role aligns to industry-level titles such as Change Communications Specialist, Transformation Communications Manager, Engagement & Communications Lead. Join Our Team Pearson is undergoing a significant business transformation, evolving how we deliver qualifications and support learners, educators, and institutions. This transformation includes major changes to IT systems and qualification delivery, requiring clear, consistent communication to ensure successful adoption across the organisation and its stakeholders. Your Opportunity As a Lead Specialist, Engagement Communications, you will support communication and engagement activities across a large-scale transformation programme. You will work closely with change and communications leads to coordinate messaging, ensure alignment across workstreams, and support stakeholder understanding and engagement throughout the transformation lifecycle. This role combines content development with stakeholder management, requiring a strong understanding of both internal business needs and external customer perspectives, including schools, colleges, and work-based learning providers. Key Responsibilities 1. Deliver Communication Strategies Develop and execute programme-wide and portfolio-specific communication and engagement plans. 2. Coordinate Messaging & Content Create and maintain communication assets including leadership messaging, presentations, and campaign materials. 3. Manage Stakeholder Engagement Build and deliver cohesive engagement plans across internal teams and external stakeholders. 4. Support Change Adoption Contribute to change management initiatives, ensuring effective communication that drives awareness and adoption. 5. Plan and Deliver Engagement Activities Coordinate town halls, workshops, briefings, and other engagement events. 6. Ensure Consistency & Alignment Maintain clear, consistent messaging across programme workstreams and leadership communications. 7. Monitor Effectiveness Track communication impact and stakeholder sentiment using qualitative and quantitative feedback to inform improvements. Required Skills & Experience Communication & Content Development Strong written and verbal communication skills, with experience developing key messages, channel plans, campaign materials, leadership briefings, FAQs, and presentations. Stakeholder Management Proven ability to work with and influence stakeholders across different levels, including senior leadership, as well as external education partners. Change & Transformation Communications Experience supporting communication activities within transformation or change programmes in complex organisations. Education Sector Awareness Understanding of the education landscape, including schools, colleges, awarding organisations, or qualification delivery. Planning & Organisation Strong organisational skills, with the ability to manage multiple priorities and deliver high-quality outputs in a fast-paced environment. Digital Tools & Channels Experience using tools such as Microsoft Teams, SharePoint, intranet platforms, and other communication channels. Editorial Quality & Brand Consistency High attention to detail, strong editorial judgement, and the ability to maintain consistent tone of voice and brand standards. Qualifications * Relevant qualification or professional development in communications, marketing, public relations, change management, or a related field, or equivalent experience * Experience in internal, change, or stakeholder communications within a complex environment * Fluency in English Location & Work Setup This is a full-time hybrid role based in the UK (Manchester office).

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Responsibilities

The role involves developing and executing communication and engagement plans to support a large-scale business transformation. Key duties include coordinating messaging, managing stakeholder engagement, and driving change adoption across internal and external audiences.