JOB OVERVIEW

We are seeking a dedicated and experienced Lead Supervisor to oversee daily operations and ensure the highest standards of customer service and team performance. The ideal candidate will possess strong leadership skills, a background in retail management, and the ability to effectively manage a diverse team. This role is pivotal in driving sales, managing store operations, and fostering a positive work environment.

SKILLS

• Strong negotiation skills with the ability to resolve conflicts effectively.
• Bilingual or multilingual abilities are a plus for enhancing customer interactions.
• Proven experience in recruiting, training, and developing retail staff.
• Proficient in payroll processing, budgeting, and bookkeeping practices.
• Knowledge of merchandising techniques and point-of-sale (POS) systems.
• Solid understanding of retail sales principles and practices.
• Exceptional customer service skills with a focus on building relationships.
• Effective time management skills to prioritize tasks efficiently.
• Strong organizational skills for maintaining accurate records and reports.
• Excellent communication skills for interacting with customers and team members alike.
• Experience in marketing initiatives that drive store traffic and sales. Join our team as a Lead Supervisor where you can make a significant impact on our store’s success while developing your career in retail management.
  Job Type: Full-time
  Pay: From $21.00 per hour
  Expected hours: No less than 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Work Location: In perso

• Lead and supervise store staff to ensure efficient operations and exceptional customer service.
• Manage daily store activities including merchandising, inventory control, and cash handling.
• Oversee recruiting, interviewing, and training of new employees to build a strong team.
• Implement effective sales strategies to meet or exceed store sales goals.
• Handle payroll processing and budgeting to maintain financial accuracy.
• Ensure compliance with company policies and procedures in all aspects of store management.
• Maintain effective communication with team members to promote collaboration and resolve issues.
• Monitor pricing strategies and adjust as necessary to remain competitive in the market.
• Provide ongoing training and development opportunities for staff to enhance skills and performance.