Lead Systems Technician- Service at ETC Florida

West Palm Beach, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

38.0

Posted On

29 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

AV Installation, Networking, Automation Systems, Low-Voltage Systems, Rack Building, System Integration, Device Configuration, Troubleshooting, System Testing, Client Orientation, Mentoring, Crestron, Control4, Savant, Lutron, Vantage

Industry

technology;Information and Internet

Description

Benefits: 401(k) Company parties Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance Job description: About ETC Florida ETC Florida is a leading provider of luxury residential technology solutions across South Florida. We specialize in smart home automation, lighting control, audio/video systems, networking, security, and custom integration for high-end homes and estates. For over 30 years, we’ve helped clients WOW & AMAZE in their homes by delivering reliable, beautifully integrated technology systems supported by an exceptional client experience. Our Core Values We are a team that is committed to: SERVICE THE CLIENT ABOVE ALL ELSE BE SOLUTION ORIENTED, CREATIVE, AND INNOVATIVE BE POSITIVE, ENTHUSIASTIC & ENJOY WHAT YOU DO EXHIBIT HONESTY, RESPECT & INTEGRITY WORK AND ACT AS A TEAM These values guide everything we do—from how we communicate, to how we install, support, and maintain the systems entrusted to us. Position Overview The Systems Technician is a skilled field technician responsible for installing, configuring, and supporting mid-to-advanced AV, networking, automation, and low-voltage systems in luxury residential environments. This role requires strong technical knowledge, excellent craftsmanship, and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members. Responsibilities Installation & Configuration Install AV, network, lighting control, automation, and low-voltage systems Assist with rack building, equipment wiring, panel terminations, and system integration Configure devices such as switches, WAPs, matrixes, amplifiers, and smart home components Support provisioning and system setup under guidance from Level 3 technicians or programming team Fieldwork & Client Support Perform system testing, troubleshooting, and on-site diagnostics Support clients with system orientation and minor system adjustments Maintain a clean, professional, and safe work environment Team Collaboration & Leadership Guide and mentor Level 1 technicians when needed Communicate clearly with project managers and engineers Report project progress, issues, and field conditions Represent ETC Florida professionally in clients' homes Requirements 5+ years of experience in AV, low-voltage integration, smart home systems, or networking Proficiency with wiring, terminations, troubleshooting, and device installation Experience with: – Home automation platforms (Crestron, Control4, Savant, etc. preferred) – Lighting control systems (Lutron, Vantage a plus) – Residential networking (routers, switches, WAPs) Strong understanding of signal flow, cable management, and best practices Ability to read wiring diagrams, floor plans, and line drawings Comfortable in both active construction sites and high-end residences Clean driving record and professional appearance Strong communication and client-facing skills Key Attributes Takes pride in craftsmanship and attention to detail Calm and resourceful when problem-solving on site Self-driven, organized, and reliable Positive attitude and team-first mindset Eager to learn advanced systems, certifications, and new technologies Benefits Competitive pay based on experience Health, dental, and vision insurance Paid time off & holidays Ongoing training and certification opportunities (CEDIA, manufacturer certifications) Work on world-class luxury projects across South Florida Stable 30+ year company & SFBJ Best Places to Work Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Responsibilities

The Systems Technician is responsible for the installation, configuration, and support of mid-to-advanced AV, networking, automation, and low-voltage systems in luxury residential settings. This includes performing system testing, troubleshooting, client orientation, and guiding Level 1 technicians.