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Lead Teamcenter System Admin at Applied Materials

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Teamcenter, IT Infrastructure, Service Management, Incident Management, Change Management, Root Cause Analysis, Preventative Actions, Technical Expertise, Business Challenges, Best Practices, Functional Teams, Communication, Negotiation

Industry

Semiconductor Manufacturing

Description

Serve as partner with multiple sub-orgs within function, BU or smaller country Oversees support services to GIS customers for IT Infrastructure function. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Handling complex Incidents and outages which are escalated from other team members and responsible for executing critical changes as per standard operating procedures and change management policies. Represents as technical subject matter expert. Completes root cause analysis of outages or incident trends. Approves preventative actions. Demonstrates depth and/or breadth of expertise in own specialized discipline or field Interprets internal/external business challenges and recommends best practices to improve products, processes or services May lead functional teams or projects with moderate resource requirements, risk, and/or complexity Communicates difficult concepts and negotiates with others to adopt a different point of view

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Responsibilities

Oversee support services to GIS customers for IT Infrastructure function and handle complex incidents and outages. Represent as a technical subject matter expert and complete root cause analysis of outages or incident trends.