At Fresh Tracks Canada, we specialize in delivering customized, world-class luxury travel experiences for our clients, ensuring every trip is tailored to their needs. Behind the scenes, our technology and data systems are critical to our mission, enabling seamless booking management, itinerary creation, and exceptional customer service.
We’re seeking a Lead Technical Product Manager to own and drive the roadmap for our technology and data engineering teams, focusing on the continued development and enhancement of our Booking Management, ERP and E2e data management systems. This is a hands-on, high-impact role for a seasoned technical product manager passionate about creating exceptional solutions and working cross-functionally to achieve business goals.

KEY QUALIFICATIONS

• 6+ years in technical product management, ideally with ERP, booking management, or data systems. Experience leading cross-functional teams and managing complex roadmaps.
• Strong understanding of software development lifecycles, data engineering, databases and system architecture. Familiarity with Agile methodologies, sprint planning, and backlog management tools (e.g., Jira).
• Proven ability to inspire and align teams, balance priorities, and deliver results under tight deadlines.
• Exceptional communication and interpersonal skills, with the charisma to work effectively with business stakeholders, developers, and leadership.
• Aptitude for troubleshooting and managing escalations, with a focus on root-cause analysis and long-term solutions.
• Willingness to dive into the details and support the team directly when necessary.

DIVERSITY, EQUITY, AND INCLUSION

We are an equal opportunity workplace. We strongly encourage applications from under-represented communities, diverse backgrounds, identities, and experiences. We don’t judge based on race, religion, ethnic background, sexual orientation, age, marital status, disability, gender identity or anything else that you might bring to the table. We don’t care about where you went to college, your degree, your age, or what names you might have on your resume. Instead, we’re looking for motivated, compassionate people who can execute from the ground up. We also know that everyone has a unique career journey and experience comes in many forms.
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ROLE OVERVIEW

As the Lead Technical Product Manager, you will take ownership of the roadmap, vision, and execution of our Booking Management and ERP systems. You will work closely with leadership, developers, QA engineers, and business stakeholders to identify opportunities, define features, plan sprints, and ensure successful delivery of production releases. You’ll need to be strategic yet detail-oriented, balancing hands-on responsibilities with forward-thinking planning to align technology solutions with Fresh Tracks Canada’s business goals.