Lead Technician, Real Estate & Facilities at TTEC

Ahmedabad, gujarat, India -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Facility management, HVAC maintenance, Electrical systems maintenance, Space planning, Vendor management, Budgeting, Emergency management, Health and safety compliance, Preventive maintenance, Asset management, Security systems, Plumbing, Carpentry, Risk management, Project coordination

Industry

Outsourcing and Offshoring Consulting

Description

Job Title: Lead Technician – Real Estate & Facilities Principle Duties and Responsibilities: • Assist the Sr. Manager – Facilities Develops guidelines for space management and conducts overall space planning, including furniture moves, reconfiguration and ongoing process improvement. Conducts ongoing needs assessment by soliciting divisional headcount information and growth information to determine space needs for future planning. • Proactively manages complete facility maintenance of building/sites including but not limited to maintaining superior condition of company space; acting as the landlord/vendor liaison. • Coordinates with the Site Facilities head in managing within the department’s SLA and KPIs standards. including but not limited to Facilities Technicians, Service Coordinators, Facilities Systems, Specialists, Security Managers, Directory Assistance/Reception Supervisors, Receptionists, and contracted mailroom operation. • Maintains various facility systems such as HVAC, CCTV, turn styles, elevators, electrical stairs, utilities, and systems such as emergency generator, UPS, lighting, security, and Fire Detection and Alarm System (FDAS). • Co-ordinates with Annual Maintenance Contract (AMC) service providers for regular & break down maintenance activities. • Handling Operation & Maintenance of all types of electrical instruments consist of Different types of Lights, UPS, Lights distribution, Power distribution. & Circuit Breaker's etc. • Preparing the PPM schedule and implementing the same with help of Technician and vendors. Maintaining the record of electrical meter reading, electrical panels etc. • Operating & maintaining the Diesel generator & CSS. Basement Exhaust system, fresh air system & Kitchen exhaust system. Handling Operation & Maintenance of RO System, Water pumps, Fire pumps, Borewell etc. • Handling Operation & Maintenance of H.V.A.C. Making the scheduled of servicing for HVAC to keep machine in maximum working condition. • Coordinating all repairs/maintenance, carpentry, civil, plumbing etc. Handling the manpower services of Housekeeping(janitor) & Security guards. • Coordinates with the Site Facilities head in the Facilities budget (Opex and Capex), creating the purchase requisitions including supplies, follow up on invoices payments etc. • Effectively handle the day-to-day customer expectations and ongoing customer relations. Develops and maintains standards to manage relationships with facility related vendors. • Coordinates with the Facilities lead in Implementing and communicating policies that will impact on safety and security to customers to include the Risk Management policies pertaining Information Security and Management System. • Maintains the database of the facilities fixed assets and it’s ranking. • Acts as Emergency Manager during emergencies like calamities, fire, etc. 1. Commander of Emergency Control Organization (ECO) Support. 2. Has the full control of ECO activation within the area of responsibility. 3. Updates Emergency Director on the emergency situations. • Assists with Health Safety and Environment issues • Bureau of Fire Protection Coordinator and permit processing The activities are not limited to the list, rather is just a guide

Responsibilities

The Lead Technician manages facility maintenance, building systems, and space planning to ensure optimal operational conditions. They also oversee vendor relationships, budgets, and emergency response protocols for the site.