ABOUT US

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

THE ROLE

The Repairs & Maintenance Supervisor (known internally as Lead Technician) is an essential member of the Direct Repairs department, who leads a dedicated team of multi trade operatives, by providing a comprehensive, efficient and responsive property service delivery. The primary focus is providing a high-quality responsive maintenance service to all residents, internal colleagues and partners. To also provide clear structure and support to operatives in managing repairs effectively from inception to completion and final quality assurance. Your main base will be Bracknell, with regular travel required across Berkshire.

DUTIES INCLUDE:

• Day-to-day line management of a team of operatives, covering a multitude of trades.
• Management of all associated workstreams, productivity, and value for money.
• Monitoring, Training, and Promotion of safe working practices.
• Fleet, Equipment, and Materials management (stock control, maintenance, and safety).
• Resident liaison, including stage 1 complaint handling and escalation when required.