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LEAD TELLER at Cross Valley Federal Credit Union
Conyngham Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supervision, Training, Coaching, Communication, Customer Service, Cash Handling, Regulatory Compliance, Problem Solving, Teamwork, Time Management, Leadership, Interpersonal Skills, Microsoft Office, Credit Union Knowledge, Operational Efficiency, Member Service

Industry

Financial Services

Description
Description Part Time Lead Teller Join our dynamic team at a reputable credit union where you will play a vital role in ensuring exceptional member service and operational efficiency. We are seeking a dedicated and organized lead teller to oversee our front-line tellers and handle member inquiries via phone, contributing to a positive banking experience for our members. Key Responsibilities: - Supervise and support front-line tellers to ensure accurate and efficient transaction processing - Assist in training, coaching, and evaluating teller staff to maintain high service standards - Handle member phone inquiries, providing professional and timely assistance - Ensure compliance with credit union policies, procedures, and regulatory requirements - Support branch operations, including cash handling, balancing, and reporting - Collaborate with management to implement process improvements and enhance member satisfaction - Address and resolve member concerns or escalations promptly and professionally Skills and Qualifications: - High school diploma or equivalent - Proven experience in banking, credit unions, or financial services, with supervisory or leadership responsibilities - Strong interpersonal and communication skills - Ability to manage multiple tasks efficiently and work well under pressure - Knowledge of credit union products, services, and regulatory compliance - Proficiency in credit union software and Microsoft Office Suite - Leadership qualities with a focus on teamwork and customer service excellence We offer a supportive work environment that values growth, professional development, and community engagement.
Responsibilities
The Lead Teller supervises front-line tellers and ensures efficient transaction processing while addressing member inquiries. They also support branch operations and collaborate with management to enhance member satisfaction.