Lead to Order Business Process Expert (f/m/x) at Mondi AG

Mszczonów, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead to Order Process, CRM, Business Process Improvement, Change Request Management, First Level Support, Sprint Testing, Data Mining, Process Automation, Digitalization, User Training, Data Migration, Process Mapping, Stakeholder Communication, Project Implementation, Standardization, Harmonization

Industry

Packaging and Containers Manufacturing

Description

no-reply@mondigroup.comOnly CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address “safe list” or address book. Be responsible for implementing the Lead to Order and CRM planned projects from business point of view to ultimately support and improve the efficiency of daily operational tasks through systems and increase Mondi Corrugated Solution’s competitiveness Communication towards Lead to Order and CRM Key Users in entire Mondi CrS Responsible for checking (need, scale) and testing change requests Lead to Order and CRM Responsible for first level support Lead to Order and CRM incidents and Lead to Order and CRM requests management Sprint testing You will be part of the designing the new processes Lead to Order and CRM and be part of the roll outs Responsible for your processes and functionalities within the stream(s) (including data mining analysis and action plan definition) You are responsible for driving/supporting automation and digitalization throughout the processes by supporting local plant teams. This includes the implementation of standardized and harmonized across all CrS plants Close contact with your Cluster Lead and other Business Process Experts about the updates, open topics, etc. and your IT counterpart Train Lead to Order and CRM Key Users Coordinating/tracking migration actions and report to Cluster Lead Support/collaboration with Master Data Specialist Creation of guidelines based on implemented solutions Continuously update process map, handbook and modelling standards Contribute to embrace an organisational culture with a strong transformational mind-set We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries. Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above. Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address “safe list” or address book.

Responsibilities

Responsible for implementing and improving Lead to Order and CRM projects to enhance operational efficiency and competitiveness. This includes managing change requests, providing first-level support, and driving digitalization across plant teams.