Lead Veterinary Receptionist at Alliance Animal Health

Rome, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

19.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, Conflict Resolution, Communication, Multi-tasking, Organization, Computer Skills, Veterinary Reception, Employee Management, Client Relations

Industry

Veterinary Services

Description

Company Description Culbreth Carr Watson Animal Clinic is a well-established, progressive, fast-paced, multi-doctor, primarily small animal practice located in Rome GA. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, In-House Diagnostics, Digital full body and dental radiology, Ultrasonography, and more. Culbreth Carr Watson Animal Clinic hospital is located in Rome, GA which is just a 1-hour commute to Atlanta. Floyd County public schools are exceptional, making it an ideal area to raise a family. We also have 4 colleges (2 private, 2 state) to encourage furthering one's education. We have all manners of outdoor sports: hiking, mountain-biking, horseback riding, river sports, backpacking, camping. If you love the outdoors, Rome is for you! To learn more about us click here. Job Description Job duties include, but are not limited to: We are seeking a dedicated and experienced Lead Veterinary Receptionist to join our team in a fast-paced, high-volume veterinary practice. The ideal candidate will have a strong background in customer service, demonstrated leadership skills, and a passion for providing compassionate support to both clients and their pets. Qualifications We’re looking for: Experienced Receptionist with a minimum of 2-years veterinary experience required Provide leadership and guidance to the front desk team, ensuring a cohesive, efficient, and client-focused reception experience. Resolve informal employee complaints, provide a general explanation of the nature and basis for hospital personnel policies and procedures; maintain effective employee-management communication. Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy. Ensuring that pet owners' complaints are promptly addressed and resolved. Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Pay Range: $16.00-$19.00/hr We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) Employee Assistance Program Paid Vacation and Sick Time for ALL Employees Paid Bereavement Program Paid Parental Leave Program Competitive Compensation Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program Career Development Opportunities Referral Bonus Program for most positions! Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/. #SS2

Responsibilities

Lead the front desk team to ensure a cohesive and client-focused reception experience in a high-volume veterinary practice. Manage employee communication, resolve personnel complaints, and ensure pet owner concerns are addressed promptly.