Lead, Virtual Account Management at Delivery Hero

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Business Development, Revenue Generation, Strategy Execution, AdTech Products, Performance Analysis, Team Leadership, Stakeholder Management, Data Analysis, Process Design, Project Management, Vendor Management, KPI Monitoring, Strategic Insight, Data-Driven Decision Making, Operational Excellence

Industry

technology;Information and Internet

Description

Company Description Delivery Hero Group is the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description The Lead of Virtual Account Management in the EU will lead a team managing longtail accounts across 5 different markets in Europe. This role is focused on optimizing account performance, driving advertising revenue, and increasing deal value from longtail vendors. The ideal candidate will bring a mix of strategic insight, data-driven decision-making, and operational excellence to create scalable solutions that maximize value for vendors and the business Main responsibilities: Develop and execute strategies to drive advertising revenue from longtail accounts. Identify opportunities to increase Average Revenue Per Account through AdTech products and tailored promotional campaigns. Analyze vendor performance and implement initiatives to increase deal value and partnership longevity. Lead and oversee Virtual Account Management teams across different markets in the EU. Set clear performance objectives for teams and ensure alignment with company goals. Foster a high-performing, collaborative team culture focused on delivering value to both vendors and the company. Leverage analytics to segment longtail accounts, prioritize outreach, and design targeted campaigns. Monitor KPIs such as revenue growth, Deal value, and penetration to measure success. Generate insights from performance data to guide strategic decision-making and resource allocation. Partner with Process Design, Analytics, and Growth teams to design and implement value-adding initiatives for longtail accounts. Act as the central point of contact for VAM-related topics, ensuring alignment with company-wide objectives. Qualifications Minimum 8 years of experience in account management, business development, or revenue generation roles in technology, e-commerce, or FMCG industry Proven experience in BPO, shared service centers, and process design is required. Prior experience of working in a regional team, managing stakeholders across several EU markets, is a plus Self-motivated, with a strong sense of ownership over projects and organizational goals Willingness to learn, with a desire to understand all aspects of driving growth for the business Ability to communicate and collaborate effectively with a diverse range of people and job functions Good team spirit with the ability to work independently and efficiently to deliver useful business insights Project management skills, with the ability to manage multiple projects simultaneously and prioritize organizational needs

Responsibilities

This role involves leading a team managing longtail accounts across five European markets, focusing on developing and executing strategies to boost advertising revenue and increase deal value from these vendors. Key duties include setting team objectives, fostering a high-performing culture, and leveraging analytics to segment accounts and monitor performance KPIs.