Job ID: 37889
Location: Singapore, SG
Area of interest: Retail Banking
Job type: Regular Employee
Work style: Office Working
Opening date: 29 Aug 2025

JOB SUMMARY

• Wealth and Retail Banking (WRB) aims to become the leading Cross-Border Affluent Bank and Wealth Manager, through strengthening our Affluent continuum, unlock network value via International Banking, accelerate Private Banking growth, and future proof our business with strong focus on risk, talent, underpinned by scalable digital platform and operational capabilities.
• WRB will invest in building client-centric digital wealth and retail journeys that expands our wealth solutions and upgrade advisory capabilities, tailor our international propositions, uplift our ability to drive client upgrades and move along the client continuum, enhance our frontline enablers to support our growth in relationship managers, and strengthen our support functions in line with our growth aspirations.
• We are seeking a highly skilled Change Delivery Lead to drive standardisation, simplification, and achieve productivity uplift of change delivery management across WRB. This role will be responsible for designing and implementing consistent practices for milestone tracking, benefits realisation, and adherence to change governance standards – ensuring transparency, traceability, compliance, and operational efficiency. The successful candidate will collaborate with Group Investment Management team, WRB Portfolio team, Product and Segment stakeholders (both Group and Country), and Digital Wealth and Retail Journey team to embed standardised processes, tools, and governance models that enable scalability and value realisation.

EDUCATION

• Bachelor’s degree in finance, business, economics, or a related field (MBA or equivalent advanced degree preferred).
• Relevant professional qualifications (e.g., CSPO/CSM/Agile Leadership/PMP) are a plus

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

OTHER RESPONSIBILITIES

• Embed Here for good and Group’s brand and values in Wealth and Retail Banking. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Change Governance Standards
• Milestone Tracking
• Benefits Lifecycle Management
• Strong leadership and team management skills with the ability to motivate, mentor, and develop talent.
• Excellent communication skills, both written and verbal, with the ability to influence and engage stakeholders at all levels.
• Excellent connected listening skills to establish strong understanding and trusted relationship with key stakeholders.
• In-depth knowledge of change delivery best practice with strong ability to manage ambiguity.